SOMI AN
Toronto,ON
Summary
Friendly Service Worker with excellent interpersonal communication strengths and customer service background. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Overview
4
4
years of professional experience
Work History
Barista
Amasvin Cafe
03.2022 - 01.2023
- I took charge of the store by myself and efficiently handled the overall cafe work such as counter and beverage manufacturing by myself
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Barista & Cook
Cafe Folla
10.2021 - 01.2022
- I was in charge of the food and drinks at the brunch cafe, and I also trained new workers
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Cosmetics Salesman
Olive Young
03.2021 - 10.2021
- At Korea's leading cosmetics store, used consultative sales techniques to understand customer needs and recommend relevant products and services.
- checked the store inventory and organized the items
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
Sandwich Maker
SUBWAY
12.2020 - 06.2021
- Greeted guests, promoted specials, and took orders and made to suit customer needs.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Server & Counter
3rd Military Academy Restaurant
01.2019 - 12.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
Business Management
Dong-a University
Korea, Busan02.2025
Skills
- Credit Card Transactions
- Menu Optimization
- Food Preparation and Safety
- Workstation Maintenance
- Machinery Upkeep
- Operational Efficiency and Safety
- Guest Satisfaction
Timeline
Barista
Amasvin Cafe
03.2022 - 01.2023
Barista & Cook
Cafe Folla
10.2021 - 01.2022
Cosmetics Salesman
Olive Young
03.2021 - 10.2021
Sandwich Maker
SUBWAY
12.2020 - 06.2021
Server & Counter
3rd Military Academy Restaurant
01.2019 - 12.2020
Business Management
Dong-a University
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