Somer Shimada

Lead treatment coordinator, presenting treatment plans for restorative, surgical and endodontics. Liaison between specialists and patients. Review financial responsibilities with patients and over see a very fast paced office. Train associates and help implement protocol. Schedule Drs to goal on a daily basis. Responsible for scheduling patients with pending treatment plans. Coordinate appointments with several specialists once referred out. Collect patient portions, help in back office if/when necessary, Help with making sure the daily schedules are running as efficient and productive as possible.

Hired in to start the growth of this practice. All front office/management duties including submitting payroll. Startedwith one open day and built this practice into a 5 day working week with 4 days of double hygiene. Quadrupled collections

and production. All claim submissions to insurance as well as appeals, posting all payments, collections at the time of appointment as well as statements. Hired staff, oversaw 3 Dr's as well as multiple hygienists and assistants. Helped oversee expansion details, took over all inventory and ordering all supplies and performed all fabrication of lab work. Brought back over $400,000 of unscheduled treatment per year back into the schedule as well as closed majority of

Invisalign cases. All case presentations performed by myself and financial arrangements made. The only liaison betweenthe office and patient

I started working in this dental office strictly as front office. Doing all fee increasing, treatment planning , scheduling, Claim submission, insurance verification, hygiene scheduling as well as collections. We lost our assistant due to relocation and since I had extensive back office experience, we hired another front office employee, and I was moved to the back office. I am the sole assistant for a very busy practice, I do all ordering, assist on all procedures, sterilization,

and also help with our 2 hygienists. If I have down time, I help with insurance, claim submission, appointmentscheduling, answering, hygiene recall,and appeals (basically all front office duties)

Hired on as sterilization tech and advanced to lead RDA of multi-doctor practice in 1.5 years. Hired staff members as well as performing reviews and letting people go when necessary. Took over as Office Manager within 5 years and also assisted on days where we had several Dr’s. Performed treatment planning, recall, scheduling, insurance duties as well

as assisting for all procedures. Responsible for scheduling days that we had quadruple hygiene and 3 Doctors in one day. Oversaw multiple assistants and hygienists, managed daily production goals for all providers, follow up after procedures with patients