Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Somenath Patra

Toronto,ON

Summary

Knowledgeable Team Lead with a solid background in retail operations. He has demonstrated the ability to enhance customer satisfaction and contribute to store efficiency—a proven record of teamwork and adaptability in fast-paced environments.

Overview

1
1
Certification

Work History

Store Team Member

Starbucks
09.2024 - Current
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.

Education

Bachelor of Arts -

Delhi University

Skills

  • Cleanliness and hygiene
  • Store maintenance
  • Reliability and punctuality
  • Goal-oriented mindset
  • Communication
  • Handling customer order
  • Time Management
  • Customer Service
  • Ability to team quickly
  • inventory management
  • Language skills: English, Hindi, Bengali, German, Russian

Languages

English
Full Professional
Bengali
Native or Bilingual
Hindi
Native or Bilingual
German
Professional Working
Russian
Professional Working

Certification

  • First Aid/CPR/AED Certification - Canadian Red Cross Society

Timeline

Store Team Member

Starbucks
09.2024 - Current

Bachelor of Arts -

Delhi University

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Somenath Patra