Somanpreet Singh
Brantford,ON
Summary
Proven track record in transportation and customer service, exemplified during tenure at Khan Transport. Mastered city and non-city driving, ensuring safety and efficiency. Excelled in vehicle maintenance and customer relations, boosting client trust. Skillfully balanced strict adherence to traffic laws with a compassionate approach to customer interactions, enhancing overall service quality.
Overview
1
1
year of professional experience
Work History
Driver
Khan Transport
04.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Delivery Driver
Amazon
09.2023 - 04.2024
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Loaded truck and properly secured items to prevent damage for deliveries.
Customer Service Cashier
Circle K
06.2023 - 09.2023
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Met customer service goals and exceeded customer expectations.
Education
Graduate Certificate - Project Management
St Lawrence College
Scarborough09.2023
Graduate Certificate - Supply Chain Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON01.2023
Skills
- Traffic laws knowledge
- City and non-city driving
- Customer Service
- Valid Driver's License
- Clean Driving Record
- Patience and understanding
- Safety Protocols
- Traffic Law Observation
- Vehicle Maintenance
- Vehicle Inspection
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Driver
Khan Transport
04.2024 - Current
Delivery Driver
Amazon
09.2023 - 04.2024
Customer Service Cashier
Circle K
06.2023 - 09.2023
Graduate Certificate - Project Management
St Lawrence College
Graduate Certificate - Supply Chain Management
Conestoga College Institute of Technology And Advanced Learning
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