Somang Park
Burnaby,BC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
9
9
years of professional experience
Work History
Receptionist
Han's Clinic
12.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Nursing Assistant
Samsung Seoul Hospital
06.2021 - 06.2022
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Contributed to effective communication between patients and healthcare providers by translating medical jargon into easily understandable language.
- Documented care actions by completing records and logs in medical software system.
Medical Counselor
Government COVID-19 Disaster Status Control Center
05.2020 - 05.2021
- Provided effective crisis intervention services for patients experiencing severe mental health issues.
- Improved patient satisfaction rates by consistently maintaining a compassionate and professional demeanor during counseling sessions.
- Built strong rapport with patients, fostering open communication and trust in the therapeutic process.
- Conducted thorough initial assessments, identifying key areas of concern and prioritizing treatment goals accordingly.
- Connected patients with relevant community resources, improving access to essential services and supports.
Dental Assistant
Sevrance Hospital
04.2019 - 04.2020
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
Office Clerk
HDC Hyundai Development Company
06.2016 - 06.2017
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Enhanced communication within the office by organizing regular meetings, distributing agendas, and capturing meeting minutes.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled meetings and appointments.
- Compiled and analyzed data to produce reports.
Trade Assistant
Beauty&Health Australia
09.2015 - 05.2016
- Enhanced trade operations by streamlining processes and implementing efficient systems.
- Reduced order processing times through effective communication with suppliers and clients.
- Increased accuracy in inventory management by conducting regular audits and updating records accordingly.
- Maintained a comprehensive database of suppliers, regularly updating information to ensure accuracy and efficiency.
- Facilitated timely delivery of goods by closely monitoring shipments and resolving any logistical issues that arose.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
High School Diploma -
Seoul Girl's High School
Seoul, Korea02.2012
Skills
- Data Entry
- Administrative Support
- Technical Support
- Scheduling
- Clerical Support
- File Management
- Document Management
- Mail handling
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Receptionist
Han's Clinic
12.2023 - Current
Nursing Assistant
Samsung Seoul Hospital
06.2021 - 06.2022
Medical Counselor
Government COVID-19 Disaster Status Control Center
05.2020 - 05.2021
Dental Assistant
Sevrance Hospital
04.2019 - 04.2020
Office Clerk
HDC Hyundai Development Company
06.2016 - 06.2017
Trade Assistant
Beauty&Health Australia
09.2015 - 05.2016
High School Diploma -
Seoul Girl's High School
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