Solomon Ogagaoghene Abel
Overview
18
18
years of professional experience
Work History
Manager
Sani Joe Nigeria Ltd.
Dam Road, Ogwashi Uku, Delta State, Nigeria
10.2018 - 12.2024
- Managed daily operations to ensure efficient workflow and meet production targets.
- Implemented process improvements to enhance operational efficiency and reduce downtime.
- Supervised team performance, providing guidance and support to optimize productivity.
- Coordinated training sessions for new employees on safety protocols and operational procedures.
- Developed and maintained standard operating procedures to ensure consistency in operations.
- Analyzed operational data to identify trends and recommend enhancements for performance improvement.
- Liaised with suppliers to maintain inventory levels and negotiate favorable terms for procurement.
- Ensured compliance with industry regulations and company policies throughout all operational activities.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Personal Assistant
Director of Protocol, Delta State Government
Asaba, Delta State, Nigeria
10.2014 - 05.2015
- Coordinated schedules and appointments for Director, ensuring efficient time management and prioritization of tasks.
- Assisted in drafting official correspondence and documents, maintaining accuracy and formal tone required for government communication.
- Organized events and meetings, managing logistics to facilitate smooth operations and effective communication among stakeholders.
- Conducted research on protocol matters, providing relevant information to support decision-making processes for the Director.
- Maintained confidential files and records, ensuring compliance with data protection regulations and organizational standards.
- Provided logistical support during official engagements, contributing to successful execution of high-profile events and ceremonies.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Library Assistant
Federal Medical Center, Umuahia
Umuahia, Abia State, Nigeria
05.2013 - 06.2014
- Assisted patrons in locating and accessing medical literature and resources.
- Maintained organization of library materials, ensuring accurate categorization and labeling.
- Supported library management in inventory control and resource acquisition processes.
- Collaborated with team members to enhance library services and community outreach programs.
- Processed new arrivals, including cataloging, shelving, and updating digital records efficiently.
- Responded to inquiries regarding library policies, services, and available resources effectively.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Answered questions from patrons and helped to find desired materials.
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Monitored library environments to maintain safe, hazard-free settings.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
Office Assistant
Iknow Communication Ltd.
Asaba, Delta State, Nigeria
03.2011 - 04.2012
- Managed scheduling and coordination of meetings, optimizing workflow efficiency.
- Assisted in document preparation and filing, ensuring organized record-keeping.
- Provided customer support through effective communication, enhancing client satisfaction.
- Maintained office supplies inventory, streamlining procurement processes.
- Developed and implemented filing systems, improving information retrieval speed.
- Supported team with project management tasks, contributing to timely completion of objectives.
- Collaborated with colleagues to ensure smooth daily operations and communications.
- Enhanced office productivity by implementing time-saving administrative procedures.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Library Trainee
Delta State University Library
Abraka, Delta State, Nigeria
03.2007 - 05.2007
- Assisted patrons in locating resources and utilizing library systems effectively.
- Processed new acquisitions, ensuring accurate cataloging and classification of materials.
- Supported library programming by organizing events and facilitating workshops for diverse audiences.
- Collaborated with staff to maintain an orderly and accessible library environment.
- Conducted user surveys to gather feedback and enhance service delivery initiatives.
- Assisted in creating eye-catching displays that showcased popular titles or highlighted thematic collections.
- Participated in staff meetings and professional development workshops, continuously enhancing job-related skills.
- Conducted thorough inventory checks to maintain accurate records and identify missing or damaged materials.
- Enhanced library user experience by providing efficient and friendly customer service at the circulation desk.
- Assisted patrons in locating and using library resources, increasing their research capabilities.
- Contributed to a clean and organized library environment by shelving materials promptly and accurately.
Education
Bachelor Of Library And Information Science - Library And Information Science
Delta State University
Abraka, Delta State, Nigeria 10.2012
Diploma - Library Science
Delta State University
Abraka, Delta State, Nigeria 08.2007
High School Living Certificate -
Zik Grammar School
Sapele06.2001
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Cross-functional teamwork
- Project planning
- Customer relationship management (CRM)
- Performance management
- Staff development
- Sales techniques
- Policy implementation
- Conflict resolution
- Sales management
- Workforce management
Languages
Urhobo. English
Full Professional
Timeline
Manager
Sani Joe Nigeria Ltd.
10.2018 - 12.2024
Personal Assistant
Director of Protocol, Delta State Government
10.2014 - 05.2015
Library Assistant
Federal Medical Center, Umuahia
05.2013 - 06.2014
Office Assistant
Iknow Communication Ltd.
03.2011 - 04.2012
Library Trainee
Delta State University Library
03.2007 - 05.2007
Bachelor Of Library And Information Science - Library And Information Science
Delta State University
Diploma - Library Science
Delta State University
High School Living Certificate -
Zik Grammar School