Managed daily operations to ensure efficient workflow and meet production targets.
Implemented process improvements to enhance operational efficiency and reduce downtime.
Supervised team performance, providing guidance and support to optimize productivity.
Coordinated training sessions for new employees on safety protocols and operational procedures.
Developed and maintained standard operating procedures to ensure consistency in operations.
Analyzed operational data to identify trends and recommend enhancements for performance improvement.
Liaised with suppliers to maintain inventory levels and negotiate favorable terms for procurement.
Ensured compliance with industry regulations and company policies throughout all operational activities.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Improved safety procedures to create safe working conditions for workers.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Personal Assistant
Director of Protocol, Delta State Government
10.2014 - 05.2015
Coordinated schedules and appointments for Director, ensuring efficient time management and prioritization of tasks.
Assisted in drafting official correspondence and documents, maintaining accuracy and formal tone required for government communication.
Organized events and meetings, managing logistics to facilitate smooth operations and effective communication among stakeholders.
Conducted research on protocol matters, providing relevant information to support decision-making processes for the Director.
Maintained confidential files and records, ensuring compliance with data protection regulations and organizational standards.
Provided logistical support during official engagements, contributing to successful execution of high-profile events and ceremonies.
Maintained appropriate filing of personal and professional documentation.
Oversaw personal and professional calendars and coordinated appointments for future events.
Improved time management of the executive through effective prioritization and organization of tasks.
Displayed absolute discretion at handling confidential information.
Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Library Assistant
Federal Medical Center, Umuahia
05.2013 - 06.2014
Assisted patrons in locating and accessing medical literature and resources.
Maintained organization of library materials, ensuring accurate categorization and labeling.
Supported library management in inventory control and resource acquisition processes.
Collaborated with team members to enhance library services and community outreach programs.
Processed new arrivals, including cataloging, shelving, and updating digital records efficiently.
Responded to inquiries regarding library policies, services, and available resources effectively.
Organized library shelves, materials and equipment in clear, alphabetized order.
Answered questions from patrons and helped to find desired materials.
Placed books on proper shelves when returned to circulation.
Handled check-in and check-out process of library books and materials at circulation desk.
Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
Monitored library environments to maintain safe, hazard-free settings.
Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
Office Assistant
Iknow Communication Ltd.
03.2011 - 04.2012
Managed scheduling and coordination of meetings, optimizing workflow efficiency.
Assisted in document preparation and filing, ensuring organized record-keeping.
Provided customer support through effective communication, enhancing client satisfaction.
Department Manager & Pool Technician at Sani-Sol Pool & Spa, Division Of Sani-Sol Inc.Department Manager & Pool Technician at Sani-Sol Pool & Spa, Division Of Sani-Sol Inc.