SOLOMON TWENEBOAH ANYAN
Duncan,BC
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
6
6
years of professional experience
Work History
Produce Clerk
Loblaw -Real Canadian Superstore
Duncan, British Columbia
11.2024 - Current
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Greeted customers and offered to help locate produce items.
- Followed proper receiving procedures for perishable items.
- Prepared merchandise for purchase or rental.
- Adhered to health and safety regulations, maintaining a safe shopping environment.
- Assessed floor displays to restock merchandise.
- Computed purchases and received and processed cash or credit payment.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Handled returns and exchanges according to company policies.
- Loaded, unloaded and moved heavy products using material loading equipment.
- Weighed, labeled, priced, and packaged produce items for sale.
Warehouse Operator
Wholebake Company
Corwen, United Kingdom
12.2023 - 07.2024
- Implemented safety protocols, minimizing workplace accidents and promoting a safe working environment.
- Monitored quality control processes for incoming shipments and outgoing orders.
- Followed proper safety protocols when operating machinery in the warehouse.
- Utilized warehouse management systems (WMS) to track inventory movements and generate reports.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Identified potential problems related to shipping errors or damages prior to delivery.
- Assisted with physical inventories as required.
- Loaded and unloaded delivery trucks, managing the distribution of goods to appropriate storage areas.
- Packaged items for shipment according to customer specifications.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Provided assistance to co-workers when needed or requested.
- Implemented lean warehouse principles to reduce waste and improve operational flow.
Collection and Delivery Representative
DHL
Oswestry , United Kingdom
03.2022 - 11.2022
- Provided excellent customer service by responding quickly to inquiries and complaints.
- Reviewed lists of station drops, dealers or customers, loading trucks with appropriate deliverables.
- Loaded goods onto trucks according to established procedures.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Monitored vehicle performance, fuel consumption, and tire pressure during trips.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Contacted customers prior to delivery to coordinate delivery times.
- Prepared bills of lading, invoices, manifests, weight tickets and other documents related to shipments.
- Inspected vehicles to ensure they met safety requirements prior to dispatch.
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Issued sales promotion materials to customers to boost sales.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Documented all deliveries accurately using electronic tracking systems or paper logs as required.
Store Supervisor
Mining Experts Ghana LTD
Obuasi, Ghana
06.2019 - 01.2022
- Increased sales by optimizing in-store promotional strategies.
- Resolved customer complaints regarding storage and delivery of goods.
- Enforced safety protocols at all times while managing store operations.
- Built lasting client relationships by organizing and planning sales events.
- Directed daily operations including scheduling shifts for store personnel.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Maintained clean and organized facility to prevent accidents, damages and lost items.
- Assigned tasks to staff according to workload requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Performed regular audits to verify that policies are being followed correctly.
- Maintained records of items shipped, received, or transferred to another location.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Certificate - Cyber Security
Google Courser
Canada12-2024
Bachelor of Science - Telecommunication Engineering
Ghana Telecom Unsiveityr
Ghana05-2012
Skills
- Stock replenishment
- Crate breakdown
- Order discrepancy reporting
- Reloading salvage materials
- Sanitation standards
- Verbal and written communication
- Supermarket stocking
Timeline
Produce Clerk
Loblaw -Real Canadian Superstore
11.2024 - Current
Warehouse Operator
Wholebake Company
12.2023 - 07.2024
Collection and Delivery Representative
DHL
03.2022 - 11.2022
Store Supervisor
Mining Experts Ghana LTD
06.2019 - 01.2022
Certificate - Cyber Security
Google Courser
Bachelor of Science - Telecommunication Engineering
Ghana Telecom Unsiveityr
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