To become a skilled and valued certified Business Consultant and Entrepreneur
Overview
7
7
years of professional experience
Work History
Sales Associate
Adoflaw Enterprise
Tamale
01.2021 - 03.2024
Negotiated key partnerships and contracts, expanding the company's market reach and driving new business opportunities
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Accountant/ Administrator
Tamale Shopping Mall
01.2018 - 01.2023
Managed supplies and inventory by entering data into the QuickBooks Software
Served as the Computer and Software Administrator
Offered tax advice as at when it became expedient
Processed staff payroll
Processed SSNIT tier 1 and 2 and Pay As You Earn to the Statutory Authorities
Managed Account Payable and receivables Ledgers efficiently
Practical use of Microsoft Excel, Word and Publisher
Instituted strong internal controls to prevent about GH₵1000 monthly stock shortage
Documented tax fact to reduce tax liability from GH₵2,054,492.08 to GH₵65,476.26.
Sales Associate
Nestle Ghana- Tamale
01.2017 - 01.2018
Handled customer inquiries and complaints in a professional manner
Actively engaged customers to promote and sell company products
Achieved top sales performer award within the sales department
Ensured that products are correctly labelled and priced
Coordinated the sales team to introduce 10 different product lines into the Market.
Education
International Business -
Niagara College
Niagara-on-the-Lake, ON
09.2025
BSc in administration- Accounting option -
University of Ghana Business School
01.2017
Opoku Ware School -
Senior High School
01.2013
Skills
Proficient with QuickBooks Accounting Software
Teamwork and Collaboration
Exceptional customer service
Proficient with Microsoft Office Application
Very keen with details
Risk management and crises response
Retail Store Operations
Inventory Control
Analytical thinking and problem solving
Volunteer Experience
Regional Coordinator, FOPIC Foundation, 2018, 03/2024, Spearheaded the negotiation with contractors of FOPIC projects, Successfully coordinated project execution meetings with opinion leaders, Conducted feasibility studies and wrote reports to the print media., Worked on a team basis with other 5 members to raise GH₵ 90,000 for 2 projects, Constructed mechanized boreholes for rural communities alleviating water borne diseases.