Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AccountManager
SOLOMON BAGAMBE

SOLOMON BAGAMBE

New Westminster,BC

Summary

Organized and dependable candidate successful at managing multiple priorities, working in a fast-paced environment with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Account Manager

AIRTEL UGANDA
01.2021 - 07.2023
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Developed and implemented strategies to increase client retention.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • Identified key entry points to enhance market penetration and maximize returns.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Kept detailed records of daily activities through online customer database.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Recorded accurate and efficient records in customer database.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Merchandiser

FINE SPINNERS (U) LIMITED
01.2020 - 01.2021
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Established strong vendor relationships to maintain and support business.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Conducted regular store audits to verify compliance with company policies.
  • Implemented sales strategies to generate leads and maximize profit margins.
  • Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
  • Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
  • Researched current industry trends and competitor activity to stay abreast of resources, technology and best practices.
  • Computed material costs to align with operating budget, practicing economical measures.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Organized store merchandise racks by size, style, and color.
  • Developed merchandising strategy to efficiently move overstock.
  • Proposed new ideas and concepts to enhance merchandise displays.

CREDIT RECOVERY OFFICER

05.2019 - 12.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.

Education

Bachelor of Arts - Economics

MAKERERE UNIVERSITY
KAMPALA - UGANDA
01.2020

Skills

  • Customer Satisfaction
  • Prioritizing Workflows
  • Acquiring New Customers
  • Compliance Requirements
  • Customer Relationship Management
  • Account Management
  • Event Planning
  • Sales Solutions
  • Selling Advertising
  • Business Negotiation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Account Manager

AIRTEL UGANDA
01.2021 - 07.2023

Merchandiser

FINE SPINNERS (U) LIMITED
01.2020 - 01.2021

CREDIT RECOVERY OFFICER

05.2019 - 12.2019

Bachelor of Arts - Economics

MAKERERE UNIVERSITY

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