Dynamic Product Manager and Business Analyst with 10+ years of experience delivering data-driven SaaS and AI-powered solutions. Proven ability to drive product strategy, optimize user experience, and lead cross-functional teams in Agile environments. Strong track record improving revenue, retention, and operational efficiency. Seeking Product Manager or Senior BA roles in Belleville, ON to support organizations with strategic, customer-centric product development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Product Manager / Business Analyst – Cloud Services
Giesecke+Devrient
12.2023 - Current
Defined vision and roadmap for cloud analytics platform used by 5,000+ customers, contributing to 25% revenue growth and 30% higher retention.
Launched AI-based features that increased satisfaction by 20%.
Improved Agile delivery and reduced time-to-market by 35%.
Led a cross-functional team of 12, improving cycle efficiency by 25%.
Increased ARR by $3M through new pricing & packaging strategy.
Senior Business Systems Analyst
Giesecke+Devrient
03.2020 - 11.2023
Reduced cart abandonment by 23% and increased conversions by 17% through UX improvements.
Led ERP system migration, shortening delivery timeline by six weeks.
Business Analyst – E-commerce Operations
DECIEM
01.2019 - 03.2020
Drove $475K annual savings via Lean Six Sigma workflow optimization.
Designed BI dashboards adopted across operations, boosting analytics use by 28%.
Senior Business Development – Strategy & Growth
AWR Group
02.2015 - 11.2018
Launched 24/7 service centre with “50-minute or free” guarantee, lifting revenue 25%.
Delivered mobile app increase of 30% in mobile transactions.