Soli Tays
Cloverdale
Summary
Experienced hospitality professional with 8+ years in fast-paced, guest-centered environments, bringing a warm, composed, and people-focused approach to every interaction. Recognized for elevating guest experiences through genuine connection, clear communication, and proactive problem-solving. Adept at supporting team operations, adapting quickly in shifting conditions, and maintaining a calm, reassuring presence. Looking forward to contributing this grounded, service-driven mindset to a Flight Attendant position while prioritizing safety, professionalism, and exceptional in-flight care.
Overview
8
8
years of professional experience
Work History
Fine Dining Server
Sweetgrass at Thunderbasin
08.2025 - 11.2025
- Delivered elevated fine-dining service during high-demand peak season at a luxury ranch property.
- Supported all operational areas including setup, catering, food running, breakdown, bartending assistance, and guest relations.
- Worked long, dynamic shifts requiring stamina, adaptability, and teamwork to ensure seamless service.
- Anticipated guest needs, provided warm and attentive service, and contributed to creating a memorable hospitality experience.
- Filled service gaps proactively, demonstrating flexibility and a strong commitment to team success.
Server / Bartender
Top Burmese “Bistro Royale”
02.2023 - 07.2025
- Utilized advanced POS systems to accurately process orders and payments.
- Recommended food and beverage pairings to enhance guest experience.
- Assisted with bar prep including batching, garnishing, and maintaining a clean, organized workspace.
- Trained new FOH employees, supporting a positive and efficient team environment.
Server / Bartender
Blossoming Lotus
03.2022 - 04.2023
- Greeted and seated guests with professionalism and warmth.
- Provided timely, attentive service while managing multiple tables.
- Addressed guest concerns with empathy and problem-solving skills.
- Handled payments and ensured accuracy with all transactions.
Server / Bartender
Blue Water Grill
06.2019 - 02.2022
- Delivered exceptional service to a high volume of guests daily.
- Assisted with setup and service for large private events (30+ attendees).
- Built rapport with guests, contributing to repeat business and positive reviews.
Server
Wingers
02.2018 - 05.2019
- Welcomed guests with a positive, personable attitude.
- Completed accurate opening and closing duties for smooth operations.
- Prepared salads, appetizers, and garnish stations to support kitchen staff.
Education
Associate of Science - Psychology
Portland State University
Portland, Oregon, OR06-2025
Skills
- Exceptional Customer Service
- Conflict Resolution
- Team Collaboration
- Adaptability & Quick Learning
- Positive Attitude & Professionalism
- High-Volume Service
- Fine Dining Experience
- Warm Guest Engagement
Timeline
Fine Dining Server
Sweetgrass at Thunderbasin
08.2025 - 11.2025
Server / Bartender
Top Burmese “Bistro Royale”
02.2023 - 07.2025
Server / Bartender
Blossoming Lotus
03.2022 - 04.2023
Server / Bartender
Blue Water Grill
06.2019 - 02.2022
Server
Wingers
02.2018 - 05.2019
Associate of Science - Psychology
Portland State University