Soleil Ruiz Rodriguez
Ontario
Summary
Adaptable professional with a strong background in financial analysis and customer service, honed at Noel's Triple Check Income Tax Service. Successfully trained new employees and resolved client tax issues efficiently, enhancing office productivity. Passionate about fostering teamwork and delivering exceptional client experiences while navigating complex tax regulations.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Noel's Triple Check Income Tax Service
Whittier
10.2024 - 04.2025
- Collaborated with management on developing strategic plans for achieving business goals
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Analyzed financial data such as income statements and balance sheets to determine how it affects a client's taxes.
- Resolved customer complaints related to their tax filings in an efficient manner.
- Compiled and sorted documents for data entry purposes.
- Prepared tax return documents for clients.
- Supported work of senior-level accounting and tax preparation professionals to maximize office productivity.
- Used tax form instructions and tables to complete tax forms.
- Responded to state and federal tax notices by preparing written responses or tax return amendments.
- Educated clients on the implications of tax laws and their financial decisions.
Crew Team Member
Ike's Love & Sandwiches
Newport Beach
07.2021 - 12.2021
- Greeted customers and cultivated positive experiences in line with company standards.
- Assembled and served meals according to specific guest requirements.
- Wiped down tables and equipment, swept and refilled stock.
- Operated cash register accurately and efficiently.
- Served food quickly for positive guest experiences.
- Tailored orders to address customer allergies and gluten concerns.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Maintained safe food handling practices to prevent germ spread.
- Performed store opening and closing procedures as directed by management team.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared sandwiches and drinks for customers according to their specifications.
Education
High School Diploma -
Segerstrom High School
Santa Ana, CA05-2021
Skills
- Financial analysis
- Tax preparation
- Employee training
- Computer skills
- Data management
- Customer service
- Team collaboration
Languages
Spanish
Professional
Timeline
Assistant Manager
Noel's Triple Check Income Tax Service
10.2024 - 04.2025
Crew Team Member
Ike's Love & Sandwiches
07.2021 - 12.2021
High School Diploma -
Segerstrom High School
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