Soleada Patricia Burgess
Niagara Falls,ON
Summary
Dynamic professional with experience at AMY DIY Beads, excelling in customer service and live product demonstrations. Proven ability to manage inventory and maintain organized spaces while delivering exceptional support under pressure. Bilingual communicator skilled in time management and teamwork, ensuring a positive shopping experience for all customers.
Overview
8
8
years of professional experience
Work History
Sales & Live Stream Assistant
AMY DIY Beads
, Remote via TikTok
01.2024 - 01.2024
- Managed live product demos and responded to customer questions in real time
- Packaged and organized orders neatly with attention to branding and care
- Handled basic customer service with a cheerful, helpful attitude
Playgroup Assistant
Children’s Group Centre
, China
01.2023 - 01.2024
- Helped set up and clean play areas daily to ensure child safety and comfort
- Encouraged group participation and maintained a calm, orderly environment
- Practiced hygiene, routine, and clear communication with children and parents
Restocker & Store Helper
Rose Enterprise
, Liberia
01.2016 - 01.2018
- Refilled stock shelves, organized inventory, and assisted customers with purchases
- Kept work area clean and tidy at all times
- Supported daily store opening and closing routines with the team
Education
Bachelor’s Degree - Bioengineering
Huaiyin Institute of Technology
China01.2024
Skills
- Stocking and inventory organization
- Physical stamina and lifting (up to 50 lbs)
- Customer service and teamwork
- Time management and task prioritization
- Point of sale (POS) familiarity
- Basic computer and data entry skills
- Hands-on experience in cleaning, organizing, and maintaining public spaces
- Comfortable working under pressure and multitasking during busy hours
- Team player with flexible availability on weekends and holidays
- Bilingual communicator: fluent in English, conversational in French, and Mandarin
References
- Tola, Ukel, +1 (437) 966-5505, Canada, Available upon request.
- Ming, Xiao, ming60118@gmail.com, China, Available upon request.
Availability
- Weekdays: Flexible evenings
- Weekends & Holidays: Fully available
- Can start immediately
Additional Notes
- Strong interest in learning food handling protocols (certification in progress)
- Reliable, punctual, and always ready to help where needed
- Enjoy working with others and bringing positive energy to the team
Timeline
Sales & Live Stream Assistant
AMY DIY Beads
01.2024 - 01.2024
Playgroup Assistant
Children’s Group Centre
01.2023 - 01.2024
Restocker & Store Helper
Rose Enterprise
01.2016 - 01.2018
Bachelor’s Degree - Bioengineering
Huaiyin Institute of Technology
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