Summary
Overview
Work History
Skills
Languages
Certification
Interests
Timeline
SalesAssociate

Solange Anembom

Lethbridge,Alberta

Summary

Dynamic Sales Associate with proven expertise at Genesis Exotic Market, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through personalized service and effective problem-solving. A reliable team player, adept at driving sales and maintaining store standards, while fostering strong customer relationships to encourage repeat business.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Vestelyn Varieties
08.2023 - 04.2025
  • Conducted product demonstrations to highlight features and benefits, driving customer interest.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Sales Associate

Genesis Exotic Market
09.2021 - 04.2023
  • Engaged customers through product knowledge and personalized service to enhance shopping experience.
  • Processed sales transactions accurately using point-of-sale systems to ensure efficient checkout.
  • Assisted in inventory management by restocking shelves and organizing merchandise for optimal presentation.
  • Collaborated with team members to achieve sales goals and maintain store standards.
  • Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
  • Maintained cleanliness and organization of sales floor to create a welcoming environment for shoppers.
  • Adapted quickly to changing priorities during peak hours, ensuring smooth operations and customer support.

Sales Associate

Montana's Cookhouse
09.2019 - 01.2021
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Reliable and punctual
  • Cash handling
  • Flexible schedule
  • Verbal/written communication
  • Stocking and receiving

Languages

English
French

Certification

Bachelor's degree: University of Bamenda, Cameroon.

Health Care Aide Directory: Lethbridge College.

Interests

  • Community Cleanup
  • Youth Development Programs
  • Supporting STEM education initiatives and mentorship programs

Timeline

Sales Associate

Vestelyn Varieties
08.2023 - 04.2025

Sales Associate

Genesis Exotic Market
09.2021 - 04.2023

Sales Associate

Montana's Cookhouse
09.2019 - 01.2021

Similar Profiles

CREATE PROFILE
Solange Anembom