SOLA HASHIMI
Oshawa,ON
Summary
Dedicated business management professional with a history of meeting company goals utilizing consistent and organized practices. Able to apply strong communication, organizational and sales skills in the workplace. Highly skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress
Symposium Café Restaurant and lounge
12.2017 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs. while dealing with money transactions focused on increasing sales.
- Increased sales significantly by upselling higher-end products to customers, including hitting 40+ sales of alcohol a day.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
General Manager
Domino's Pizza
03.2020 - Current
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Reduced operational risks while organizing data to forecast performance trends.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Barista/ Hostess
Symposium Café Restaurant and lounge
05.2017 - 12.2017
- Trained/ managed new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
- Used POS system to accurately enter orders and process payments.
Education
Advanced Diploma - Business Administrations Management
George Brown College
Toronto, ON06.2023
Skills
- Business Operations
- Sales and Marketing
- Client Networking
- Strategic Vision
- Customer Care
- Communication
- Attention to Detail
- Customer Service
Certification
- Smart Serve Certification
- WHIMS Certification
- Food Handler Training Certification
- CPR and First Aid Training Certification
Availability
- Full Time
Timeline
General Manager
Domino's Pizza
03.2020 - Current
Waitress
Symposium Café Restaurant and lounge
12.2017 - Current
Barista/ Hostess
Symposium Café Restaurant and lounge
05.2017 - 12.2017
Advanced Diploma - Business Administrations Management
George Brown College
- Smart Serve Certification
- WHIMS Certification
- Food Handler Training Certification
- CPR and First Aid Training Certification
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