Sol Ibarra-Roque
Merced
Summary
Dynamic professional with experience at El Capitan Hotels, excelling in customer service and effective communication. Proven ability to lead teams as a Community Service Volunteer with Lions Club International, enhancing cultural awareness and fostering collaboration. Bilingual in English and Spanish, adept at conflict resolution and time management to achieve outstanding results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Community Service Volunteer
Lions Club International
Merced
08.2021 - Current
- Participated in cultural exchange programs, enhancing community diversity awareness and inclusion.
- Led teams of volunteers in diverse projects, fostering teamwork and effective collaboration.
Babysitter
Family Friends & Others
Merced
01.2021 - Current
- Engaged with children on individual basis to build positive, trusting relationships.
- Helped complete homework, school projects and chores.
- Ensured physical and social well-being of each child.
- Assisting with meals, snacks, and bedtime routines for the children.
Clerk Assistant
El Capitan Hotels
Merced
08.2024 - 11.2024
- Processed customer orders promptly and accurately.
- Assisted customers with inquiries and complaints in a professional manner.
- Replenished condiments, silverware and other items at tables as needed.
- Provided customer service by taking orders, handling payments and making change.
- Maintained cleanliness of dining area, including wiping tables, sweeping floors and emptying trash bins.
- Greeted customers, answered questions and provided information on menu items.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Assisted with set up for social events and food deliveries.
Education
High School Diploma -
El Capitan High School
Merced06-2025
Skills
- Customer service
- Team building
- Conflict resolution
- Cultural awareness
- Time management
- Effective communication
- Bilingual(English/Spanish)
Certification
- CPR and BLS Certification
- HIPPA Certification
Languages
Spanish
Professional
Accomplishments
- Seal of Biliteracy
References
References available upon request.
Timeline
Clerk Assistant
El Capitan Hotels
08.2024 - 11.2024
Community Service Volunteer
Lions Club International
08.2021 - Current
Babysitter
Family Friends & Others
01.2021 - Current
High School Diploma -
El Capitan High School
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