Sojeong Kim
Winnipeg,MB
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Head Waitress
Naru Sushi Japanese Restaurant
07.2013 - Current
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Substitute Teacher & Homeroom Teacher
Manitoba Korean Language School
09.2021 - 06.2022
- Developed and implemented engaging lesson plans to accommodate varied student learning styles.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Developed creative instructional strategies to keep students engaged and motivated.
- Collaborated with other educators to plan and review instruction.
- Documented student progress and provided regular updates to parents.
Education
Bachelor of Arts - Psychology
University of Manitoba
Winnipeg, MB04.2021
Skills
- Compliance Standards
- High Energy and Stamina
- Guest Relations
- Customer Service
- Multitasking
- Problem-solving
- Time management
- Reservations Management
- Workflow Coordination
- Team Player
- Conflict and Complaint Resolution
Languages
English
Full Professional
Korean
Native or Bilingual
Timeline
Substitute Teacher & Homeroom Teacher
Manitoba Korean Language School
09.2021 - 06.2022
Head Waitress
Naru Sushi Japanese Restaurant
07.2013 - Current
Bachelor of Arts - Psychology
University of Manitoba
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