Sohini Parmar
Halifax,NS
Summary
Seasoned Hospital Administrator with a proven track record at Mdhuram Hospital, adept in healthcare management and operations. Excelled in enhancing patient safety and quality improvement, boasting a robust blend of financial acumen and human resources management. Demonstrated excellence in staff training and organizational development, contributing to significant operational efficiencies.
Overview
14
14
years of professional experience
Work History
Hospital Administrator
Mdhuram Hospital
05.2021 - 11.2024
- Chaired staff meetings, providing status updates on key activities to clinical management.
- Monitored patient care quality and safety standards in accordance with Joint Commission guidelines.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Recruited, hired and trained new medical and facility staff.
- Communicated with patients with compassion while keeping medical information private.
- Coordinated communication between physicians, staff members, patients, families, government agencies and insurance companies.
- Developed and maintained computerized record management systems to store and process data.
- Developed and maintained a comprehensive budget for hospital operations.
Center Coordinator
Makarpura Diagnostics & Research Centre
11.2016 - 12.2020
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Coordinated with patients and doctors about their checkups and reports.
- Maintained the appointment register and cash register.
- Scheduling the patients' appointments.
- Coordinate with patients and convince them to delay.
- Trained new employees.
Store Supervisor
D.mart
01.2013 - 02.2016
- Maintained accurate records of daily transactions using computer software programs.
- Answered customer queries and complaints and provided prompt solutions.
- Trained, managed and motivated employees to promote professional skill development.
- Maintained updated records on product deliveries, returns, damages.
- Mentored newly hired staff in upselling techniques to improve sales.
- Supervised and coordinated activities of workers engaged in receiving, storing, testing, and shipping merchandise or materials.
- Supervised work of cashiers, training new team members and monitoring performance.
- Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Store Cashier
V.mart
06.2010 - 09.2012
- Answered phone calls to assist customers with questions and orders.
- Counted and balanced cashier drawers.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Ensured all checkout areas were clean, well-stocked, and properly maintained.
- Welcomed customers, offering assistance to help find store items.
- Answered customer inquiries in a professional manner over the phone or in person.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Built and maintained productive relationships with employees.
Education
Nutan Occupational Health Centre
06-2023
Skills
- Human resources management
- Healthcare management
- Quality improvement
- Operations management
- Patient safety
- Staff training and development
- Financial acumen
- Organizational development
Timeline
Hospital Administrator
Mdhuram Hospital
05.2021 - 11.2024
Center Coordinator
Makarpura Diagnostics & Research Centre
11.2016 - 12.2020
Store Supervisor
D.mart
01.2013 - 02.2016
Store Cashier
V.mart
06.2010 - 09.2012
Nutan Occupational Health Centre
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