Sohildeep Singh, PFP
Brampton,Ontario
Summary
Experienced financial professional with over 4 years experience in financial/ sales industry and nearly 7 years in customer service. Driven to exceed expectations and operate effectively in fast - paced and high pressure environment. Seeking new position with exciting challenges where great skills will be valued.
Overview
8
8
years of professional experience
Work History
Financial Advisor
Royal Bank Of Canada
Concord, ON
07.2024 - Current
- Developed retirement strategies tailored to each individual client's needs using tax-efficient solutions, including income-splitting plans, using all types of registered and non-registered accounts.
- Assessed client risk tolerance, time horizon, and investment objective to construct tailored investment portfolios, ranging from core basic to sector-specific solutions, ensuring alignment with RMFI guidelines and regulatory suitability standards.
- Utilized investment portfolio tools such as MyInvestmentPortfolio, Investment Performance Snapshot, and MyAdvisor to support portfolio construction and setting goals for clients.
- Strengthened client retention and referral acquisition by managing a portfolio of 100+ households, fostering multigenerational relationships, and securing new business through COIs, including politicians and executives.
- Identified and acquired competitor businesses through proactive outreach, completing a full financial needs analysis, and evaluating competitor investment and mortgage statements to deliver suitable, client-centric solutions.
- Extensive experience structuring and managing complex lending credit solutions, including home equity lines of credit, mortgage refinances, and debt restructuring to support client liquidity and long-term financial objectives.
- Structured complex credit solutions for both salaried and self-employed individuals, using different programs such as standard income, wealth accumulator, and foreign income.
- Acted as manager delegate for branch of 17 advisors, providing transitional overrides, supporting daily branch operations, and delivering training to junior staff.
Banking Advisor
Royal Bank Of Canada
Brampton, ON
02.2022 - 07.2024
- Retained 90% of mortgage clients during a volatile rate environment by negotiating rates with the pricing team and providing alternative solutions to clients.
- Facilitated the opening of personal and business accounts.
- Provided advice on tax-advantaged accounts such as RRSPs, RESPs, TFSAs, and FHSAs, and solutions according to the client's requirements.
- Promoted financial literacy through 10+ workshops and presentations to students, newcomers, and other professionals, enhancing RBC community visibility, and exceeded targets for new client acquisition by 50%.
- Referred clients to other professionals, where needed.
- Discovered potential business leads through networking and referrals.
Financial Services Representative
Cash4You
Greater Toronto Area, ON
02.2021 - 02.2022
- Determining the income, expenses, financial objectives, or other information needed to develop a financial plan for clients.
- Identify customer needs, explore all options, and suggest different types of loans.
- Manage collections activities for all past due financial accounts, maintaining an impeccable level of service.
- Conclude on all applicable financial and non-financial criteria, and develop loan repayment plans.
- Reviewed and updated credit files.
- Cultivate trustworthy referral networks, suggest alternate channels, and cross-sell financial products and services.
Concierge/Front Desk Associate
Cloud9Condominiums
Toronto, Ontario
08.2020 - 02.2021
- Managed customer complaints and rectified issues to complete satisfaction.
- Facilitated front desk operations for busy high-volume environment.
- Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
Security Officer
Canadian Security Concepts
Waterloo, Ontario
05.2018 - 12.2020
- Answered phone calls, emails, and sorted out their issues.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Maintained a calm, friendly behaviour with upset customers to de-escalate stressful situations.
Education
Certificate In Financial Services Advice -
Canadian Securities Institute
Toronto04-2024
Business Administration Accounting (3 Years) -
Conestoga College
Kitchener, ON04.2020
High School Diploma -
Dn Model School
09-2016
Skills
- MS Office Suite excellence (Microsoft Word, PowerPoint, and Excel)
- Fluent in English, Hindi, and Punjabi
- Client retention and developing further business relationships
- Excellent communication and writing skills
- Strong mathematical and accounting skills
- Cross-Selling Financial Products
- Building Professional Relationships
- Portfolio management
- Client Relationship Management
Accomplishments
- Royal Bank of Canada - 2024 Q4 Winner
- Cash4You - Best Lender award in community 2021
Additional Information
- Willing to re-locate
- Own Vehicle for travel
- Willing to start working immediately
References and transcripts available upon request
EDUCATION
other
Timeline
Financial Advisor
Royal Bank Of Canada
07.2024 - Current
Banking Advisor
Royal Bank Of Canada
02.2022 - 07.2024
Financial Services Representative
Cash4You
02.2021 - 02.2022
Concierge/Front Desk Associate
Cloud9Condominiums
08.2020 - 02.2021
Security Officer
Canadian Security Concepts
05.2018 - 12.2020
Certificate In Financial Services Advice -
Canadian Securities Institute
Business Administration Accounting (3 Years) -
Conestoga College
High School Diploma -
Dn Model School