Basic Skills Module for ICT
Sohemabanu Patel
(She/Her)
Toronto,ON
Summary
To seek a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills to contribute to the organizations values.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
4
4
Languages
Work History
Cashier
Skyland Food Mart
Toronto, ON
4 2022 - Current
- Provided personalized client support by engaging warmly, assessing needs, resolving issues swiftly, leveraging product expertise, and adeptly handling software systems for exceptional customer experience
- Processed high volume of transactions accurately and efficiently, ensuring smooth and seamless checkout experiences
- Implemented checkout improvements, reducing wait times by 15% and boosting customer throughput.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Accounting Intern
NANA- Associacao De Apoio Ao Desenvolviment
Mocuba, Mozambique , Zambezia
05.2019 - 08.2019
- Prepared and analyzed financial reports, achieving 95% accuracy
- Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.
- Collaborated with audit teams to ensure compliance with applicable accounting standards and regulations.
- Managed cash flow by monitoring accounts receivable collections and ensuring prompt payments from clients.
Education
Ontario College Diploma - Accounting
Seneca College of Applied Arts And Technology
North York, ON 01.2022 - 12.2023
High School Diploma - Accounting And Audit
Instituto Politecnico Da Zambezia
Mocuba, Zambezia 01.2017 - 08.2019
Skills
Accounting Fundamentals
QuickBooks
Microsoft Office
Accounting software: Tally ERP 90, Sage 50 and Sage 300
T1 and T2 for tax file
Database Access
Documentation and Reporting
Client Relationship Management
Analytical Thinking
Problem Solving Skills
Adaptability and Continuous Learning
Teamwork and Collaboration
Excellent Communication Skills
Computer Savvy
Websites
Certification
IFIC, in Progress
Volunteer Experience
- Peer Mentor, Seneca College of Applied Arts And Technology, Toronto, ON, 2023
- Marketing Photoshoot Model, Seneca College of Applied Arts And Technology, Toronto, ON, 2023
References
- Shweta Dharia, Professor, Seneca College, linkedin.com/in/shwetadharia/, shwetadharia@gmail.com
- Farhan Ashraf Patel, Senior Audit , Deloitte, South Africa, +27 71 439 0473, Fapatel@deloitte.co.za
Software
Quickbooks
Tally ERP 90
Sage 50
Sage 300
Hobbies
Yoga, Travel, Reading, Sports
Timeline
IFIC, in Progress
07-2024
QuickBooks Online Essential Training, LinkedIn
06-2024
Accounting Foundations: Bookkeeping, LinkedIn
03-2024
Principle for responsible management education (PRME)- Seneca College
04-2022
Ontario College Diploma - Accounting
Seneca College of Applied Arts And Technology
01.2022 - 12.2023
Basic Skills Module for ICT
07-2021
Tally ERP 9.0
12-2020
Accounting Intern
NANA- Associacao De Apoio Ao Desenvolviment
05.2019 - 08.2019
High School Diploma - Accounting And Audit
Instituto Politecnico Da Zambezia
01.2017 - 08.2019
Cashier
Skyland Food Mart
4 2022 - Current