Basic Skills Module for ICT
Sohemabanu Patel
(She/Her)
Toronto,ON
Summary
To seek a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills to contribute to the organizations values.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
4
4
Languages
Work History
Cashier
Skyland Food Mart
Toronto, ON
4 2022 - Current
- Provided personalized client support by engaging warmly, assessing needs, resolving issues swiftly, leveraging product expertise, and adeptly handling software systems for exceptional customer experience
- Processed high volume of transactions accurately and efficiently, ensuring smooth and seamless checkout experiences
- Implemented checkout improvements, reducing wait times by 15% and boosting customer throughput.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Accounting Intern
NANA- Associacao De Apoio Ao Desenvolviment
Mocuba, Mozambique , Zambezia
05.2019 - 08.2019
- Prepared and analyzed financial reports, achieving 95% accuracy
- Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.
- Collaborated with audit teams to ensure compliance with applicable accounting standards and regulations.
- Managed cash flow by monitoring accounts receivable collections and ensuring prompt payments from clients.
Education
Ontario College Diploma - Accounting
Seneca College of Applied Arts And Technology
North York, ON 01.2022 - 12.2023
High School Diploma - Accounting And Audit
Instituto Politecnico Da Zambezia
Mocuba, Zambezia 01.2017 - 08.2019
Skills
Accounting Fundamentals
Websites
Certification
IFIC, in Progress
Volunteer Experience
- Peer Mentor, Seneca College of Applied Arts And Technology, Toronto, ON, 2023
- Marketing Photoshoot Model, Seneca College of Applied Arts And Technology, Toronto, ON, 2023
References
- Shweta Dharia, Professor, Seneca College, linkedin.com/in/shwetadharia/, shwetadharia@gmail.com
- Farhan Ashraf Patel, Senior Audit , Deloitte, South Africa, +27 71 439 0473, Fapatel@deloitte.co.za
Software
Quickbooks
Tally ERP 90
Sage 50
Sage 300
Hobbies
Yoga, Travel, Reading, Sports
Timeline
IFIC, in Progress
07-2024
QuickBooks Online Essential Training, LinkedIn
06-2024
Accounting Foundations: Bookkeeping, LinkedIn
03-2024
Principle for responsible management education (PRME)- Seneca College
04-2022
Ontario College Diploma - Accounting
Seneca College of Applied Arts And Technology
01.2022 - 12.2023
Basic Skills Module for ICT
07-2021
Tally ERP 9.0
12-2020
Accounting Intern
NANA- Associacao De Apoio Ao Desenvolviment
05.2019 - 08.2019
High School Diploma - Accounting And Audit
Instituto Politecnico Da Zambezia
01.2017 - 08.2019
Cashier
Skyland Food Mart
4 2022 - Current
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