Soheir Ebied
Mississauga,ON
Summary
Detailed pharmacy assistant with several years of hands-on experience performing routine clerical and customer service duties in fast-paced, thriving pharmacy. Well-versed in locating items for customers, maintaining and updating patient profiles and ordering and labeling stock of medication. Recognized for going above and beyond to maintain customer service standards.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
Oak city Pharmacy
Oakville, Ontario
06.2020 - Current
- Greeted customers upon arrival at the pharmacy counter.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Followed safety procedures when handling hazardous chemicals, such as cleaning solutions.
- Monitored stock levels of both prescription drugs and over-the-counter items.
- Completed daily paperwork associated with filling prescriptions accurately.
- Managed inventory levels of medications and supplies.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Prepared labels for prescriptions and dispensed medications to patients.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
- Organized and maintained patient profiles in the computer system.
- Participated in staff meetings discussing new developments within the pharmacy profession.
- Prepared medication labels with item name and quantity.
- Answered customer questions about prescribed and OTC medications.
- Delivered quality care to customers through close collaboration with pharmacist.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
- Opened incoming supplies and stocked in correct locations.
- Performed filing, copying, faxing and other clerical tasks.
- Restocked shelves and prepared expired drugs for return.
- Helped pharmacy staff prepare medications and fill orders.
- Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
- Assisted pharmacist in daily operations tasks and administrative tasks.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
- Counted and balanced cashier drawers.
- Scanned items and checked pricing on cash register for accuracy.
Education
Accounting
06-2019
Bachelor of Arts - Theological Studies
06-2011
Bachelor of Science - Dairy Science
06-1980
Languages
English
Professional
Arabic
Professional
Timeline
Pharmacy Assistant - Oak city Pharmacy
06.2020 - Current
Accounting Fundamentals Course - , Accounting
Theology College - Bachelor of Arts, Theological Studies
Agriculture College - Bachelor of Science, Dairy Science
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