Sohee Choi
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Bapbo Restaurant
01.2024 - Current
- Cultivated warm relationships with regular customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Merchandiser
Hamsoa pharmaceutical Co., Ltd.
02.2021 - 07.2023
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
Store Manager
Kyochon Chicken
06.2018 - 01.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Office Support Assistant
Law Firm CHORUS
01.2020 - 07.2020
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
Assistant Manager
Myungrang Hotdog
07.2017 - 06.2018
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Part-time Server
VIPS Family Restaurant
01.2017 - 07.2017
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
Part-time Convenience Store Casher
CU Convenience store
10.2016 - 05.2017
- Rotated product when stocking shelves to maintain freshness and Improved speed of service during busy times without friendliness.
Education
Bachelor's - Business Administration, Marketing
Induk University
02.2021
Associate - The Secretarial Department, Business Administration, Marketing, Accounting / Office Skills
Induk University
02.2020
Skills
- Inventory management
- Exceptional customer service
- Team collaboration
- Sales techniques
Certification
Smart Serve
Timeline
Server
Bapbo Restaurant
01.2024 - Current
Merchandiser
Hamsoa pharmaceutical Co., Ltd.
02.2021 - 07.2023
Office Support Assistant
Law Firm CHORUS
01.2020 - 07.2020
Store Manager
Kyochon Chicken
06.2018 - 01.2021
Assistant Manager
Myungrang Hotdog
07.2017 - 06.2018
Part-time Server
VIPS Family Restaurant
01.2017 - 07.2017
Part-time Convenience Store Casher
CU Convenience store
10.2016 - 05.2017
Bachelor's - Business Administration, Marketing
Induk University
Associate - The Secretarial Department, Business Administration, Marketing, Accounting / Office Skills
Induk University
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