Sohana Kamath

• Supported approximately 850 clinical and non-clinical employees at UHN's main hospitals as HR Advisor.
• Negotiated with national unions (CUPE, ONA, SEIU) to resolve workplace grievances promptly.
• Participated in grievance mediation, arbitration, and union bargaining discussions to establish new collective agreements.
• Conducted Cultural Assessments, resulting in a 40% reduction in complaints.
• Led workplace investigations, progressive discipline discussions, and terminations to enhance policy adherence.
• Coached middle and senior management on collective agreement application and communication strategies for unionized teams.

Supported approximately 800 call center associates and managers as HRBP in 24/7 environment.

• Conducted employee engagement sessions, achieving highest scores across network for two quarters.
• Launched short-term contracts to address seasonal peak requirements and designed benefits for contractual workforce.
• Facilitated ramp-down of around 500 seasonal associates without escalations or employee relations issues.
• Developed attrition management framework, reducing annualized attrition to 24%, below network target of 40%.
• Led employee relations investigations, coaching senior leadership on managing sensitive discussions effectively.
• Awarded HRBP of the Quarter for successful project roll-out in Q3 2021 and HRBP of the Quarter for effective completion of seasonal associate ramp-down in Q4 2020.

Partnered with distribution, sales and marketing teams (~450 employees) as HRBP

• Launched LEAP (Learn, Engage and Accelerate to perform) a handbook to sensitize and coach first time managers and increase frontline sales retention
• Created and launched the first development center (DC) for individual contributers in the sales team; Conducted 25 DC sessions (~260 participants) and created customized Individual Development Plans (IDP) for all participants
• Successfully transitioned 300+ on-roll full time employees to a third party organization without any employee relations escalations. Designed severance packages and helpful transition documents for relevant employees