Soham Randev
Surrey,Bc
Summary
Dynamic professional with a proven track record in office administration and customer service, honed at Interalliance Security And Intelligence Group. Excelled in database management and client relations, significantly enhancing workflow optimization and customer satisfaction. Skilled in critical thinking and tech-savvy solutions, adept at driving results through efficient scheduling and resourceful problem-solving.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
INTERalliance Security And Intelligence Group
03.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Security Guard
Interalliance Security And Intelligence Group
12.2022 - 03.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
General Laborer
Day And Night Labour Supply.ltd
12.2021 - 09.2022
- Assisted team members with tasks that require group effort.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
- Packaging and making pallets.
- Professional Cleaning.
Delivery Driver
Intelcom
05.2021 - 11.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Crew Member
Macdonals
02.2020 - 03.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
Cambridge International School
Jalandhar,Punjab09.2019
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Time Management
- Administrative Support
- File Organization
- Critical Thinking
- Strong Problem Solver
- Professional Communication
- Scheduling and calendar management
- Appointment Scheduling
- Verbal Communication
- Deadline-oriented
- Professional and mature
- Relationship Building
- Resourceful
- Tech-Savvy
- Internal Communications
- Schedule Management
- Workflow Optimization
- Business Administration
- Writing reports
- Coordination
- Database Management
- Quality Assurance
- Supervising staff
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Administrative Assistant
INTERalliance Security And Intelligence Group
03.2023 - Current
Security Guard
Interalliance Security And Intelligence Group
12.2022 - 03.2023
General Laborer
Day And Night Labour Supply.ltd
12.2021 - 09.2022
Delivery Driver
Intelcom
05.2021 - 11.2021
Crew Member
Macdonals
02.2020 - 03.2021
High School Diploma -
Cambridge International School
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