Soham Chauhan
Toronto,Canada
Summary
Dedicated and highly motivated security guard with over 3 years of experience in safeguarding premises, assets, and personnel. Possesses a strong work ethic, demonstrating adaptability and exceptional interpersonal skills to ensure a safe and secure environment. Proven ability to work effectively without constant supervision, showcasing self-reliance and the capability to make sound decisions in dynamic situations. Adept at mastering new skills rapidly, this experienced security professional is well-equipped to bring a comprehensive and seasoned approach to the security team, contributing to the overall safety and protection of the company's assets and personnel.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tactical Security
Blackbird security
12.2022 - Current
- Conducted investigations into incidents of fraud, theft and other loss prevention violations.
- Trained new employees on company security protocols.
- Created reports documenting all loss prevention activities.
- Provided friendly and professional assistance to employees, visitors and customers.
- Responded to calls for service from dispatch personnel while providing backup support to fellow officers when necessary.
Security Guard Supervisor
patron investigations
05.2022 - 12.2023
- Monitored staff performance, evaluated employee performance, identified training needs and provided corrective action when necessary.
- Conducted investigations regarding potential violations of security regulations or safety protocols.
- Trained newly hired personnel on operational guidelines as well as safety practices associated with their duties.
- Provided guidance to subordinates on resolving complex issues related to security operations.
- Maintained accurate records of incidents and completed daily reports detailing patrol activities.
Concierge Representative
Condor
11.2021 - 04.2022
- Assisted with emergency response procedures during incidents such as fire alarms or medical emergencies.
- Enforced access control protocols at all entrances and exits to ensure only authorized personnel enter the premises.
- Responded promptly to inquiries from staff members regarding security issues.
- Assisted in coordinating special requests from VIP guests.
- Managed the check-in process for arriving guests including verifying identification and credit card information.
Security Guard (cineplex)
Patron investigations
07.2021 - 10.2021
- Enforced safety regulations and monitored access control points.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Responded to alarms, emergencies, and disturbances.
- Observed surveillance cameras for any suspicious activity or intruders.
Sales Order Processor
Tilley Endurables
12.2020 - 08.2021
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
BBA - Project Management
Yorkville University
Toronto, ONSkills
- Communication skills
- CCTV monitoring
- Physical Fitness
- GCT license - security Protocols
- Team Collaboration
- Risk Assessment
- Technology proficiency
- Law Enforcement Knowledge
- De-Escalation Techniques
- Regulatory Compliance
- Report Writing
Certification
- first aid/CPR
- Ontario security license
- use of force
References
References available upon request.
Timeline
Tactical Security
Blackbird security
12.2022 - Current
Security Guard Supervisor
patron investigations
05.2022 - 12.2023
Concierge Representative
Condor
11.2021 - 04.2022
Security Guard (cineplex)
Patron investigations
07.2021 - 10.2021
Sales Order Processor
Tilley Endurables
12.2020 - 08.2021
BBA - Project Management
Yorkville University
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