Soham Chaubal
Toronto,ON
Summary
A technically proficient and detail-oriented professional with a wealth of diverse experience in the financial services industry
Overview
6
6
years of professional experience
1
1
Certification
Work History
Coordinator, Client Solutions
Mackenzie Investments
04.2022 - Current
- Analyzed and processed daily mutual fund investments in RESP accounts with strict adherence to policies and regulations, maximizing funding opportunities through government grants
- Provided active support to colleagues from other departments and new hires during peak workload periods, ensuring their seamless integration and adeptly addressing any challenges that arose.
- Demonstrated high accuracy in managing variety of transactions with accuracy consistently being above 99.10%
- Led cross-functional teamwork to find and implement process improvements, making operations more efficient.
- Cultivated strong relationships with internal teams and external clients, consistently delivering exceptional service.
Processing Representative
Fidelity Investments Canada
10.2021 - 04.2022
- Diligently managed daily account administration and executed various mutual fund trades, ensuring both registered and non-registered client accounts were handled with accuracy and efficiency
- Provided critical support to quality assurance team and specialized departments, such as Registered Education Savings Plan (RESP), during periods of increased volumes.
- Collaborated on special projects, particularly in supporting operations and worked on initiatives to maintain accurate client accounts registered with Canada Revenue Agency (CRA), showcasing strong organizational and project management skills
- Proactively resolved transaction-related issues by collaborating with internal and external clients, ensuring missing data was promptly gathered, and all Not in Good Order (NIGO) items were efficiently addressed
- Supported new hires during their orientation phase, offering assistance and guidance by answering questions and aiding them in adapting to various processes.
Financial Advisor Assistant, Internship
CanFin Financial Group
05.2021 - 08.2021
- Collaborated with stakeholders to facilitate investment trades, oversee insurance policies, and align investment strategies with client risk profiles, while ensuring rigorous compliance adherence to mitigate risks and safeguard organization's integrity.
- Automated manual office processes by integrating project management tool Trello, resulting in substantial improvement in overall work efficiency
- Collaborated in creation of customized financial plans that aligned with individual client objectives, risk profiles, and financial goals, utilizing advanced Excel/PowerPoint skills
- Demonstrated exceptional communication skills by promptly addressing inquiries, offering accurate information, and delivering solutions to meet client needs
Relationship Manager (India)
Vete Associates Pvt ltd.
08.2017 - 08.2018
- Proficiently advised clients on investments, tailored financial plans using advanced Excel, and delivered impactful client presentations, fostering engagement.
- Effectively utilized CRM software Salesforce to track client progression and made data-informed decisions with Morningstar
- Cross-trained for operational flexibility, contributing to acquiring $165,000 in investments.
- Established and maintained client relationships, consistently meeting high-margin assets under management targets.
- Demonstrated excellence in addressing customer concerns and enhancing financial literacy through educational seminars, building trust and engagement.
Education
Post Graduate Diploma in Financial Planning & Wealth Management -
Lambton College in Toronto
09.2021
Bachelor of Commerce -
V. G. Vaze College Affiliated With The University of Mumbai
01.2017
Skills
Microsoft Excel - VBA, Macros, Data Validation, Pivot Tables
Microsoft Office – Word, PowerPoint, Outlook
Introductory knowledge - SQL, Tableau, Visio, Confluence, JIRA
Certification
Certified Financial Planner (CFP) – India
Investment Funds in Canada (IFC) Certification
Timeline
Coordinator, Client Solutions
Mackenzie Investments
04.2022 - Current
Processing Representative
Fidelity Investments Canada
10.2021 - 04.2022
Financial Advisor Assistant, Internship
CanFin Financial Group
05.2021 - 08.2021
Relationship Manager (India)
Vete Associates Pvt ltd.
08.2017 - 08.2018
Post Graduate Diploma in Financial Planning & Wealth Management -
Lambton College in Toronto
Bachelor of Commerce -
V. G. Vaze College Affiliated With The University of Mumbai
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