Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sohail Ahmad Essar

Edmonton,AB

Summary

Motivated and reliable student with hands-on experience in technical support and physical installation work. Skilled in equipment setup, troubleshooting, and cable management with strong attention to detail. Physically fit and capable of lifting, moving, and organizing equipment in a fast-paced warehouse environment. Known for teamwork, punctuality, and maintaining high safety standards.

Overview

1
1
year of professional experience

Work History

IT Support Assistant – Chromebook Project

MAC Islamic School
07.2024 - 09.2024
  • Set up and configured Chromebooks for students, including creating student emails
  • Diagnosed and resolved basic software and hardware issues
  • Maintained detailed logs of device issues and solutions
  • Supported school staff in deploying Chromebooks efficiently to all students

Tech Support

MacEwan University
03.2024 - 04.2024
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Removed and reinstalled dual-monitor setups during furniture upgrades
  • Managed cable organization to ensure clean, safe, and professional desk installations
  • Verified monitor functionality after installation and resolved connection issues
  • Collaborated with contractors and staff to complete all tasks on schedule

Volunteer

Al Mustafa Academy - Southside Islamic School
09.2023 - 02.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Provide timely and effective technical support to end-users, including teachers, and administrative staff.
  • Diagnose and resolve hardware and software issues on desktops, laptops, printers, and other IT equipment.

Education

Bachelor of Science -

Macewan University
Edmonton
01-2028

General Studies

Amani High School
Kabul, Afghanistan
01-2019

Skills

  • Professionalism and etiquette
  • Multitasking and time management
  • Teamwork and collaboration
  • Efficient at acquiring new skills
  • Customer service
  • Problem-solving
  • Time management
  • Strong attention to detail

Languages

Persian
English
Urdu
Pashto

Timeline

IT Support Assistant – Chromebook Project

MAC Islamic School
07.2024 - 09.2024

Tech Support

MacEwan University
03.2024 - 04.2024

Volunteer

Al Mustafa Academy - Southside Islamic School
09.2023 - 02.2024

Bachelor of Science -

Macewan University

General Studies

Amani High School

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Sohail Ahmad Essar