Detail-oriented and organized professional with a background in education, data management, and public service. Experienced in classroom teaching, election operations, and community volunteering. Skilled in public communication, resource organization, and assisting students and the public in fast-paced environments. Seeking to contribute as an Assistant Library Technician in a supportive, information-driven setting.
Managed operations during provincial and federal elections
Counted ballots and ensured accurate reporting of results
Supervised voting station setup and voter flow
Maintained records and reported to returning office
Provided clear instructions and support to the public
Customer Service Excellence – Proven ability to assist diverse patrons, resolve issues, and maintain a welcoming environment (from previous roles in retail, hospitality, call centers, etc)
Communication & Interpersonal Skills – Clear verbal/written communication, active listening, and patience when helping customers
Administrative & Organizational Abilitie – Handling inquiries, managing records, data entry, and multitasking in fast-paced settings
Technology Proficiency– Comfort with computers, databases, and troubleshooting basic tech issues (eg, printers, scanners)
Attention to Detail– Accurate handling of transactions, records, or inventory (relevant to shelving/check-in/check-out processes)
Adaptability & Willingness to Learn – Eager to master library systems (eg, Dewey Decimal, Koha, Libby) and follow