Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Credentials Education
Languages
Certification
Awards
Timeline
Generic

Sohaib Razvi

Ajax,ON

Summary

Highly accomplished and results-oriented leader with over 23 years of progressive experience in pension risk transfer administration, business analysis, and data operations at the Bank of Montreal Insurance, OMERS, and other financial institutions, demonstrating a strong foundation in annuity, pension, and financial reinsurance products. Proven ability to lead the creation and execution of end-to-end administration processes, including serving as the lead contact for reinsurers on both Funded Reinsurance and Longevity Swaps. Expertise in negotiating reporting terms, understanding data risks associated with treaty agreements and data mapping.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Head of Client Relationship & Operations

Bank of Montreal Insurance
Toronto, Ontario
07.2022 - Current
  • Served as the lead contact for Reinsurance for both Funded Reinsurance and Longevity Swaps, managing communication, reporting, and issue resolution.
  • Developed and implemented a streamlined process for reinsurance and longevity swap reporting, resulting in a measurable improvement resulting in 70% increased efficiency.
  • Led the execution of end-to-end administration processes for Pension Risk Transfer transactions, including client data loading, data quality rules, and reconciliation of settlement/accounting summaries.
  • Provided key administration support for reinsurance and direct transactions to Finance and ceding companies.
  • Participated in new transaction deal teams for policy reporting and data operations, including negotiating reporting terms and proposing verbiage for treaty agreements.
  • Developed a strong understanding of data risks based on treaty terms.
  • Analyzed client reporting to identify trends for Risk Management, Valuation, and Finance.
  • Established repeatable processes for benefit calculations, settlements, and transaction history.
  • Facilitated communication with reinsurance partners, auditors, and regulatory personnel.
  • Maintained client relationships regarding policy reporting and data operations, assisting clients with treaty provisions.
  • Oversaw complex data clean-up projects.
  • Developed streamlined administrative processes, leveraging Excel and SQL skills.
  • Led data migration activities for pension system implementations.
  • Developed and executed test plans for PRT administration processes, including UAT.
  • Managed premium reconciliations.
  • Streamlined and improved the client onboarding process

Client Relationship Manager

Bank of Montreal Insurance
05.2019 - 06.2019
  • Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
  • Onboarded all clients on time and ensured 100% compliance with RFQ requirements.
  • Developed strong rapport with consultants, plans sponsors and vendors through consistent follow-up and attention to detail.
  • Facilitated smooth onboarding experiences for new clients, and ensuring seamless process for both plan sponsor and plan members.
  • Strengthened client relationships by maintaining regular communication and addressing concerns promptly.

Senior Business Analyst, ITPMO

OMERS
10.2010 - 08.2018


  • Project Managed Business Readiness gaps and operationalized strategies with regards to Data, Process and Business Transformation to mitigate gaps across multiple entities.
  • Consulted on database migration strategies to resolve data and system defects.
  • Spearheaded certification of full lifecycle system calculations.
  • Oversaw the funds transfer unit, handling over 100M in funds on an annual basis with zero compliance breaches.
  • Instilled a Kaizen working environment, whereby multiple process improvements were realized resulting in increased client satisfaction and cost reduction.

Senior Business Analyst, Systems Migration Consultant

CPAS Systems Inc.
Toronto, Ontario
01.2008 - 09.2010
  • Headed full system migrations of multiple US State operated Defined Benefit (DB) and Defined Contribution (DC) pension plans
  • Negotiated sustainable customization or business process redesigns through Fit Gap Analysis in areas where off-the-shelf solution could not address gaps
  • Translated complex stakeholder requirements into a multitude of tangible deliverables such as functional specifications, use cases, work/process/data flow diagrams and data model diagrams
  • Designed and implemented an automated payroll validation tool, ensuring 100% accuracy across multiple validations
  • Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.

Business Analyst, Quality Assurance

OMERS (Ontario Municipal Employees Retirement System)
01.2006 - 01.2008
  • Developed and executed test strategies for multiple projects of varying sizes
  • Achieved user expectations during testing and defect management, resulting in 99% defect-free post-implementation

Education

Executive Development (EDC – Mini MBA) - MBA

McGill University
Ottawa, Ontario
02.2016

Certification of Proficiency - Pension Plan Administration

Humber College
Toronto
11-2014

Business Administration Diploma - Business Administration And Management

Centennial College
Scarborough, Ontario
09.1998

Skills

  • Pension Risk Transfer (PRT) Administration
  • End-to-End Administration Process Management
  • Data Loading & Quality Assurance
  • Settlement & Accounting Reconciliation
  • Funded Reinsurance Management
  • Contract Administration & Treaty Specifications
  • Data Trend Analysis & Consolidation
  • Process Establishment & Standardization
  • Reinsurance & Longevity Swap Reporting Process Development
  • Stakeholder Communication & Facilitation
  • Data Management & Analysis
  • Process Improvement & Automation
  • SQL (Advanced Oracle/SQL (RDBMS) queries)
  • Microsoft Excel (Advanced - VLOOKUP/Pivot/Data Analysis)
  • Microsoft Office Suite (Advanced)
  • Reporting tools and data mapping for COGNOS, Crystal, Tableau
  • Advanced understanding of SDLC (Agile, Iterative, Waterfall, RAD), BABOK, PMBOK, RUP

Accomplishments

  • Streamlined Reinsurance & Longevity Swap Reporting: Developed and implemented a new process for reinsurance and longevity swap reporting, resulting in a measurable improvement in reporting efficiency and accuracy.
  • Led End-to-End Administration & Treaty Implementation: Successfully led and supported the complete administrative lifecycle of numerous PRT transactions, including active involvement in treaty reporting terms.
  • Negotiated Reporting Terms: Directly participated in negotiating reporting terms with clients for new PRT agreements.
  • Data Trend Analysis & Reporting: Implemented processes for analyzing and consolidating client reporting to identify key data trends for stakeholders.
  • Established Repeatable Processes: Championed the development and implementation of consistent and repeatable administrative processes.
  • Effective Stakeholder Communication: Successfully facilitated communication with a wide range of internal and external stakeholders.
  • Enhanced Data Accuracy & Quality: Implemented rigorous data quality measures and executed complex data clean-up projects.
  • Improved Efficiency through Automation: Leveraged basic SQL skills and advanced Excel skills to automate reporting and streamline administrative processes.
  • Led Data Migration & Testing: Successfully led data migration efforts and testing activities for pension system implementations.
  • Business Process Reengineering: Envisioned and executed a business process re-design that resulted in a 400% increase in efficiency and an approximate $90M per year increase in purchasing through automation, risk assessments, and process improvements.

Credentials Education

  • Project Management Certification, Project Management Institute, In progress
  • Executive Development (EDC – Mini MBA) 1 of 3, McGill University, Ottawa Ontario
  • Lean Six Sigma Green Belt Certification, KPMG, Toronto Ontario
  • Agile Software Development Certificate, Learning Tree, Toronto Ontario
  • ITIL Practitioner Certification, OMERS, Toronto Ontario
  • Business Process Remodeling and Reengineering Certificates, Learning Tree, Toronto Ontario
  • Professional Business Analyst Certification, MCOM Training, Mississauga Ontario
  • Software Testing and Inspection Methods Certification, Learning Tree, Toronto Ontario
  • Business Administration Diploma, Centennial College, Scarborough Ontario
  • PPAC 1 Certification
  • PPAC 2 Certification
  • PPAC 3 Certification

Languages

English

Certification

ITIL Practitioner

Green Belt

Business Intelligence

Agile Software Development

Business Process Remodeling and Reengineering

Professional Business Analyst Certification


Awards

Was awarded for locking in our first commercial bank client through our Pension Risk Transfer program through the corporate One Client initiative. 

Timeline

Head of Client Relationship & Operations

Bank of Montreal Insurance
07.2022 - Current

Client Relationship Manager

Bank of Montreal Insurance
05.2019 - 06.2019

Senior Business Analyst, ITPMO

OMERS
10.2010 - 08.2018

Senior Business Analyst, Systems Migration Consultant

CPAS Systems Inc.
01.2008 - 09.2010

Business Analyst, Quality Assurance

OMERS (Ontario Municipal Employees Retirement System)
01.2006 - 01.2008

Executive Development (EDC – Mini MBA) - MBA

McGill University

Certification of Proficiency - Pension Plan Administration

Humber College

Business Administration Diploma - Business Administration And Management

Centennial College
Sohaib Razvi