Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sogol Sarkardeh

Newmarket,ON

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food, and meeting customer demands with a diligent and well-organized mentality. Certified in safe food handling.

Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Trustworthy and dedicated cashier with 2 years of experience serving customers and operating registers. Talented at correctly taking order information and serving customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

2
2
years of professional experience

Work History

Cashier/Customer Service Cashier

Dairy Queen Grill & Chill
01.2024 - 05.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Upsold additional products and services to customers, increasing revenue.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Barista

Sin Cafe
02.2023 - 08.2023
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.

Front Desk Receptionist

Therapy Clinic
08.2022 - 12.2022
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Compiled information from files and research to satisfy information requests.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.

Front Desk Assistant

Dental Clinic
03.2022 - 07.2022
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
  • Streamlined check-in and check-out processes for improved efficiency and customer experience.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained transaction security by verifying payment cards against identification.

Education

High School Diploma -

Mulock
Newmarket, Canada
02.2025

Skills

  • Shipment Procedures
  • Money Handling
  • Employee Training
  • Basic Mathematics
  • Total Sales Reconciliation
  • Product Knowledge
  • Multitasking Abilities
  • Cash Register Operation
  • open to learn new things
  • love working with people

Languages

English
Native or Bilingual
Persian
Native or Bilingual

Timeline

Cashier/Customer Service Cashier

Dairy Queen Grill & Chill
01.2024 - 05.2024

Barista

Sin Cafe
02.2023 - 08.2023

Front Desk Receptionist

Therapy Clinic
08.2022 - 12.2022

Front Desk Assistant

Dental Clinic
03.2022 - 07.2022

High School Diploma -

Mulock

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Sogol Sarkardeh