Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Engineering Administrator
Canada Royal Milk
05.2022 - 09.2023
Provided comprehensive administrative, technical, and project coordination support to Engineering Department
Demonstrated meticulous attention to detail in maintaining accurate and organized records of Corrective and Planned Maintenance documents, contributing to audit readiness and historical data retrieval
Assisted in developing departmental schedules for maintenance team and maintained historical records
Efficiently managed calendars and schedules, making appointments and coordinating meetings to ensure optimal use of time and resources
Experienced in efficiently organizing and tracking incoming and outgoing mail, as well as managing internal approval notes to ensure smooth operations
Responsible for managing and safeguarding confidential information and documents
Strong problem-solving abilities, effectively identifying challenges, and implementing innovative solutions to enhance efficiency and productivity within the Engineering Department
Experienced in rolling department budget and providing comprehensive department budget reports on a quarterly basis
Produced weekly engineering reports by compiling data from diverse sources, ensuring accuracy and providing a concise overview of departmental activities and progress
Ensured accurate processing of copayments, invoices, meticulously reviewing and verifying numerical information to guarantee correctness and timely payment before the due date.
Supervisor / Front End Assistant
Loblaws Company
01.2020 - 01.2022
Manage, train, and provide leadership support to Front-End employees
Collaborate with customer service team to ensure objectives are met and customers are satisfied
Review identification for liquor and tobacco sales, process cash and card payments, issue change and receipts, and handle returns and refunds
Deliver outstanding customer support by answering queries, locating stock, and resolving complaints
Increased profitability and maximized sales performance through efficient staff management
Secured return business by providing outstanding customer service and support
Utilized effective sales techniques to increase revenue.
Accounting / Assistant Manager
Naringol Company
01.2017 - 01.2019
Prepared sales and financial reports, reviewed account records, and compiled financial information
Managed appointments, sent correspondence, and delivered outstanding client service
Trained employees and provided ongoing support
Reviewed HR documents for accuracy, created and maintained records of new starters and employee terminations, and contributed to interviews
Developed marketing strategies and oversaw quality assurance program
Ran payroll record keeping processes, identified payroll inconsistencies, and performed necessary amendments.
Marketing Associate Intern
Naghshe Mandegar Iranian
01.2016 - 01.2016
Answered and directed phone calls, scheduled appointments, prepared and sent correspondence, compiled financial data, and tracked records
Updated, organized, and managed files, records, charts, and reports
Performed accurate filing of documents, printed and scanned documents and compiled monthly sales reports
Identified suitable marketing channels, developed, and implemented campaigns and marketing strategies for clients
Successfully completed marketing projects which received over 1M views on Instagram in first 48 hours
Networked with top-ranked companies.
Education
Executive MBA: Marketing Management -
Shahid Beheshti University
Tehran, Iran
01.2018
Bachelor's Degree in Applied Mathematics -
Azad University of Tehran
Tehran, Iran
01.2014
Skills
Data Mining
Data & Statistical Analysis
Fast Learner
Time Management Skills
Strategic Planning
Typing, Proofreading & Editing
Written & Verbal Communication
Data Entry
Advanced Microsoft Office Skill
Organized and Detail Oriented
Project Coordination
Prioritization
Licenses Certificates
JavaScript Essential Training (2012 - Present)
Understanding Financial Statements: Company Performance (2021 - Present)
Excel: Advance Formula and Functions (2022 - Present)
QuickBooks Pro 2021 Essential Training (2023 - Present)