Sogol Fazeli
Newmarket ,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Medical Interpreter
Multilingual Technologies
Toronto, ON
09.2023 - Current
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
Assistant Manager and Salesman
Rogers Communications
Newmarket, ON
07.2022 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Increased sales through effective merchandising strategies and targeted promotions.
Front Office Receptionist
Reza Nazer Law Firm
Toronto, ON
09.2021 - 07.2022
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Maintained clean reception area to promote positive, professional environment for clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
Education
Bachelor Of Applied Science - Public Health
Toronto Metropolitan University
Toronto04.2024
Skills
- Procedure interpretation
- Effective Note-taking
- FLUENT IN Farsi and English
- Patient escort
- Multitasking
- Reliability
- Professional ethics
- Commission-based sales
- Excel spreadsheets
- Professional and mature
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Medical Interpreter
Multilingual Technologies
09.2023 - Current
Assistant Manager and Salesman
Rogers Communications
07.2022 - 09.2023
Front Office Receptionist
Reza Nazer Law Firm
09.2021 - 07.2022
Bachelor Of Applied Science - Public Health
Toronto Metropolitan University