Sofiia Pylypiuk
Leduc,AB
Summary
Versatile team member offering over Number years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
1
1
year of professional experience
Work History
Food Service Worker
Park Inn By Radisson
07.2023 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen, dining and service areas.
Clothes Seller
H&M
05.2022 - 10.2022
- Responded to customers' complaints regarding service and product quality to solve issues.
- Utilized product knowledge to educate customers on features and benefits.
- Developed promotional strategies to increase awareness and achieve sales goals.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Informed customers of promotions to increase sales productivity and volume.
- Cleaned, closed, and secured store at end of shift.
- Greeted customers, identified needs and provided product advice.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained organized store environment to foster pleasant shopping experiences.
- Encouraged customers to find accessories and other upsell items to complete ensembles.
- Developed loyal customer base by providing excellent customer service.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted customers with selecting clothing items and accessories based on individual needs.
Education
Bachelor Of Laws - Jurisprudence
MEGU
Ukraine, Rivne06.2025
Skills
- Multitasking
- Team Oriented
- Guest Satisfaction
- Verbal and Written Communication
- Supply Inventory Management
- Working Quickly
- Scanning Tools
- Work Coordination
- Basic Mathematics
- Work Assignments
- Attention to Detail
- Sweeping and Mopping
- Patient Care
- Feedback Acceptance
- Attentive Service
- Guest Inquiries
- Client Needs Assessment
- Promote Products
- Restock Shelves
- Marketing Strategies
Timeline
Food Service Worker
Park Inn By Radisson
07.2023 - Current
Clothes Seller
H&M
05.2022 - 10.2022
Bachelor Of Laws - Jurisprudence
MEGU
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