Sofiia Novotarska-Kermen
Calgary,AB
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Picker position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Picker & Packer
CEVA Logistics Inc.
03.2022 - 05.2023
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Followed safety protocols and procedures to minimize workplace accidents.
- Verified proper labeling and identification on all orders before shipment.
- Scanned and verified UPC codes for all products to aid in identification.
Branch Manager
Zolotyi Vik
02.2018 - 07.2021
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Launched new training program to boost employee skills and staff retention rate.
- Boosted sales and customer loyalty through incentive programs.
- Consulted customers to boost product sales and services.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Sales Consultant
Zolotyi Vik
07.2017 - 02.2018
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Maximized customer retention by resolving issues quickly.
Education
Bachelors Degree - Building Law
Kyiv National University of Construction &Architec
Kyiv, Ukraine05.2025
High School Diploma -
Fastiv School #5
Fastiv, Ukraine05.2016
Skills
- Staging and Sorting
- Warehouse Cleaning
- Maintain Records
- Revenue Optimization
- Restock Shelves
- Hand Scanning
- Barcode Scanners
- Pick Products
- Product Signage and Labeling
- Order Picker Equipment
- Optimize Storage
Timeline
Picker & Packer
CEVA Logistics Inc.
03.2022 - 05.2023
Branch Manager
Zolotyi Vik
02.2018 - 07.2021
Sales Consultant
Zolotyi Vik
07.2017 - 02.2018
Bachelors Degree - Building Law
Kyiv National University of Construction &Architec
High School Diploma -
Fastiv School #5
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