Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Sofiia Novolotska

Calgary,AB

Summary

Proven Wait Staff Member with a track record of fostering warm relationships with clients and colleagues alike, enhancing the dining experience. Skilled in Order Management and known for exceptional Salesmanship, consistently ensuring order accuracy and food safety. Demonstrates a unique blend of empathy and efficiency, contributing to a significant increase in customer satisfaction.

Overview

1
1
year of professional experience

Work History

Wait Staff Member

01.2021 - 03.2022
  • I worked as a waitress at the Legal Pizza pizzeria in Ukraine in the city of Kyiv. I served menus, took orders and cleared tables. I had warm relationships with clients, and excellent relationships with the employees.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.


Education

High School Diploma -

Lord Beaverbrook High School
Calgary, AB
06.2025

Skills

  • Order Management
  • Supply Restocking
  • Resident support
  • Food safety understanding
  • Order Accuracy
  • Salesmanship
  • Menu Memorization
  • Handling Complaints
  • Safe Food Handling
  • Table Setting

Languages

English
Full Professional
Ukrainian
Native or Bilingual
French
Limited Working
Russian
Native or Bilingual

Accomplishments

  • Supervised team of 3 staff members.
  • Achieved understanding between clients and staff through effectively helping with communication .

Timeline

Wait Staff Member

01.2021 - 03.2022

High School Diploma -

Lord Beaverbrook High School

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Sofiia Novolotska