Summary
Overview
Work History
Education
Skills
Websites
Timeline
Hi, I’m

Sofiia Kozytska

Toronto,ON
Sofiia Kozytska

Summary

I am junior UX UI designer and currently I am studying at schools.

I graduated from the Kyiv National Economic University and got a bachelor degree.

Since, graduation and until the moment I moved from Ukraine I have worked as an account content manager.

My last experience in Toronto was in customer service and has allowed me to develop a strong analytical and understanding foundation. During over this time in the service industry communication and problem solving has become my second nature.

Overview

6
years of professional experience

Work History

School Of Continuing Studies University Of Toronto

UX/UI Designer
03.2023 - 08.2023

Job overview

  • Through the studies I have finished 4 case study , which helped me to develop my skills and gain practice;
  • Defined what users needs through UX research;
  • Worked in group for case study project ;
  • Solving a problem and made redesign for one of Toronto's helping center;
  • Created web models or prototypes using physical, interface, logical and data models;
  • Creating product led by design thinking and driven by innovation;
  • Generated UX concepts such as tasks analysis, storyboards and use cases to accelerate user flow.

Blinds To Go

Sales Design Consultant
08.2022 - 05.2023

Job overview

  • Listened to customer needs and desires to identify and recommend optimal products;
  • Designed and produced custom products;
  • Customer service;
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions;
  • Worked with client via email, phone and in-person to collect information to complete designs;
  • Consulted on tone, style and subject matter, driving layout and design;
  • Delivered designs to diverse clients on time and within budget;
  • Communicated with several key clients weekly to discuss individual needs and overall vision;
  • Kept clients' budget in mind.

ANNETE WEBER

Content Creator
04.2022 - 06.2022

Job overview

  • Applied current editing and photography tools to tell great stories;
  • Creating and provide specific content based on request for bloggers;
  • Posted useful, creative and timely content on social media, blog and website;
  • Exceeded clients' expectations with interesting, on-trend content;
  • Optimized content with new strategies based on current market trends;
  • Curated content for social media platforms.

Low Cost Outlet

Account Content Manager
09.2019 - 11.2022

Job overview

  • Managed content distribution to online channels and social media platforms;
  • Developed strategies and plans for target;
  • Creating content;
  • Built and maintained productive relationships with customers and internal partners;
  • Identified customer needs by asking questions and advising on best solutions;

Low Cost Outlet

Account Content Manager
04.2017 - 09.2019

Job overview

  • Communicated with clients to build strong connections and improve account strategy;
  • Used data and analytics to identify trends and make keen observations.
  • Creating content to achieve a sales goals.

Education

School of Continuing Studies University of Toronto
Toronto, ON

Certificate from UX UI Design
08.2023

University Overview

Brainstation
Toronto, ON

Certificate from UX Design
08.2023

University Overview

Kyiv National Economic University
Kyiv, Ukraine

Bachelor from Economics
06.2020

University Overview

Skills

Hard skills:

  • Creating product led by design thinking and driven by innovation;
  • Discovery process: user research, user interviews, competitor analysis;
  • Understanding and describing users (characters, customer journey map);
  • Designed wireframes and interactive prototypes to gather feedback and iterate on user experience;
  • Solving user problems based on requirements, redesign;
  • Wireframes, prototypes and user flows;
  • Usability testing;
  • Knowledge of user interface patterns for web, mobile devices and responsive design;
  • Basic knowledge of HTML, CSS

Soft skills:

  • Teamwork: collaborative and used to working with team;
  • Time-management;
  • Customer service
  • Openly and honestly communication;
  • Ability to listen;
  • Friendly and positive attitude;
  • Organizational skills;
  • Self-motivated and like to stay on top of things
  • Problem-Solving

Timeline

UX/UI Designer
School Of Continuing Studies University Of Toronto
03.2023 - 08.2023
Sales Design Consultant
Blinds To Go
08.2022 - 05.2023
Content Creator
ANNETE WEBER
04.2022 - 06.2022
Account Content Manager
Low Cost Outlet
09.2019 - 11.2022
Account Content Manager
Low Cost Outlet
04.2017 - 09.2019
School of Continuing Studies University of Toronto
Certificate from UX UI Design
Brainstation
Certificate from UX Design
Kyiv National Economic University
Bachelor from Economics
Sofiia Kozytska