Sofie Hill
Squamish,BC
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host/Food Server
Sticky Wicket Bar & Restaurant
03.2023 - 10.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs while keeping a high level of organization in a high volume establishment
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Barista
UVic Bookstore Starbucks
12.2022 - Current
- Made and served a wide variety of café beverages with focus on speed, quality and consistency.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure the best possible experience.
Barista
Starbucks
05.2022 - 09.2022
Rental agent
Sea to Sky Adventure Company
06.2020 - 09.2021
- Facilitated the rental and return of water sports equipment while ensuring customer safety and preparation.
- Operated POS transactions with large sums of money and maintained an accurate inventory and rental schedule.
Education
Second year Biochemistry -
University of Victoria
04.2024
Skills
- Exceptional customer service
- Multitasking and adaptability proficiency
- Beverage preparation
- Table assignment/ reservation coordination
- POS Systems
Certification
- Serving it Right
- Bronze Cross
Languages
French
Full Professional
Spanish
Limited Working
Timeline
Host/Food Server
Sticky Wicket Bar & Restaurant
03.2023 - 10.2023
Barista
UVic Bookstore Starbucks
12.2022 - Current
Barista
Starbucks
05.2022 - 09.2022
Rental agent
Sea to Sky Adventure Company
06.2020 - 09.2021
Second year Biochemistry -
University of Victoria
- Serving it Right
- Bronze Cross
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