Dynamic leader with proven expertise in sales and performance management, honed at Espace Little Burgundy. Excelled in roles from Store Manager to District Sales Manager, driving teams across Quebec and beyond to exceed sales targets and operational goals. Skilled in business development and relationship building, with a track record of fostering key managerial talent and achieving significant sales metrics.
- Responsible for overseeing 12 stores across the province of Quebec since the beginning of 2023. For the past 5 years I have supervised a total of 19 stores across Quebec, Ottawa and the Atlantic region (Halifax, Moncton and Saint- Johns NFLD)
- Responsible for stores reaching sales targets and KPI as well as stores achieving positive operating income. Successfully met or exceeded assigned sales performance metrics year over year.
- Managed the recruiting, interviewing, training and development of store managers as well as other management members and sales associates. I have helped developing multiple managers who are now key players in the head office.
- Controlled payroll and expenses to come in line withing budget.
- Collaborated with managers to reduce shrink and store loss. District coming in below allowable losses year over year.
- Helped identifying possible new locations for store openings. Opened a total of 2 new stores and managed multiple relocations.
- Introduced and reinforced company policies and standards to stores. Responsible for ensuring stores are in line with their visual merchandising, marketing, loss prevention policies, HR policies and operations policies.
- Shared feedback on trends and product demand. Involved in selecting stores for exclusive products.
-Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance. Multiple award winner manager related to sales, conversion and inventory results.
-Lead by example through personal performance in sales performance and exceeding all KPI expectations.
-Trained and guided team members to maintain high productivity, deliver on KPIS and performance metrics.
-Managed daily operations to ensure smooth functioning of the store.
-Managed inventory control, cash control, and store opening and closing procedures.