Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sofia Tedesqui Duran

Toronto,ON

Summary

Proactive Sales Associate with a track record of enhancing customer satisfaction and retention at SVP Sports. Excelled in teamwork and collaboration, adeptly managing high-stress situations to maintain store visual appeal and customer engagement. Demonstrated expertise in customer service and problem-solving, significantly contributing to a positive shopping environment.

Overview

2
2
years of professional experience

Work History

Sales Associate

SVP Sports
131 Cartwright Ave, North York, ON M6A 1V4
09.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

OSSD -

Bishop Marrocco/Thomas Merton Catholic Secondary School And Regional Arts Centre
Toronto, ON
06.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Sales Associate

SVP Sports
09.2022 - Current

OSSD -

Bishop Marrocco/Thomas Merton Catholic Secondary School And Regional Arts Centre
Sofia Tedesqui Duran