Sofia Tajvidi
Vancouver,British Columbia (BC)
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident. Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivated college student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level Beauty Advisor position to help launch career while achieving company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Beauty Advisor
Safir
Tehran, Iran
08.2020 - 10.2021
- Provided customers with product advice and recommendations based on their individual needs.
- Assisted in the development of new beauty products and services.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Organized promotional events such as makeup demonstrations and free makeovers.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Ensured that all displays were neat and organized at all times.
- Created a positive shopping experience for each customer through effective communication skills.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Managed inventory levels by monitoring stock levels regularly.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Recommended merchandise based on expert product knowledge and client preferences.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Assisted customers in feeling relaxed and comfortable with the process.
- Bagged or packaged purchases and wrapped gifts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers to determine wants or needs.
- Recommended complementary products based on guest interests or items selected for purchase.
Education
High School Diploma -
Mehraeen High School
Tehran, IranSkills
- Customer Service
- Products Knowledge
- Customer Needs Assessment
- Service Consultations
- Relationship Building
- Beauty Trends
- Brand Awareness
- Customer Consultation
- Relationship Building and Management
- Team Collaboration
- Organization and Multitasking
- Flexibility and Adaptability
- Makeup Application
- Customer Satisfaction
- Guest Services
- Cash Handling
- Time Management Abilities
- Store Opening and Closing
- Excellent Written and Verbal Communication
- Reliability
- Self Motivation
- Decision-Making
- Brand Promotion
- Purchase Packaging
- Flexible Hours
Certification
- EAP English certificate.
- IELTS 6.5 score.
Languages
English
Full Professional
Persian
Native/ Bilingual
Timeline
Beauty Advisor
Safir
08.2020 - 10.2021
High School Diploma -
Mehraeen High School
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