Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Sofia

Timmins,ON

Summary

Proven Fashion Stylist at Maurices, adept in client consultation and relationship building, significantly enhanced customer satisfaction and loyalty. Leveraged fashion trends and fabric knowledge to upsell services, boosting sales. Expert in creating transformative makeovers, evidenced by a solid track record of fostering client confidence and repeat business.

Overview

1
1
year of professional experience

Work History

Fashion Stylist

Maurices
Timmins
02.2024 - 06.2024
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
  • Built a loyal clientele through exceptional customer service, consistent follow-up, and tailored communication strategies.
  • Increased sales revenue by effectively upselling styling services, accessories, and additional wardrobe pieces.
  • Improved client confidence through transformative makeovers that considered body shape analysis techniques as well as color theory principles.

Front Office Receptionist

Senator Hotel & Conference Centre
Timmins, ON
12.2023 - 05.2024
  • Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.

Customer Service and Order Management

Home Depot
Timmins, ON
04.2023 - 11.2023
  • Provided exceptional support for customers, leading to increased loyalty and repeat business.
  • Handled escalated customer complaints professionally, working towards mutually agreeable resolutions while preserving the company''s reputation.
  • Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns in a timely manner.
  • Identified trends in customer feedback, suggesting opportunities for improvement or additional training needs for staff members.

Education

Supply Chain Management - Business Administration

Northern College of Applied Arts And Technology
South Porcupine, ON
06.2024

Bachelor Of Commerce - Accounting And Finance

Khalsa College
Amritsar INDIA
04.2019

Skills

  • Fashion trends
  • Client consultation
  • Pattern Mixing
  • Accessory Selection
  • Social Media Promotion
  • Brand Awareness
  • Seasonal Styling
  • Relationship Building
  • Fabric Knowledge

Languages

English
Full Professional
French
Elementary
Hindi
Full Professional

Timeline

Fashion Stylist

Maurices
02.2024 - 06.2024

Front Office Receptionist

Senator Hotel & Conference Centre
12.2023 - 05.2024

Customer Service and Order Management

Home Depot
04.2023 - 11.2023

Supply Chain Management - Business Administration

Northern College of Applied Arts And Technology

Bachelor Of Commerce - Accounting And Finance

Khalsa College
Sofia Sofia