Summary
Work History
Education
Skills
Languages
Timeline
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Sofia Sillas

National City

Summary

Dynamic and results-oriented professional with a proven track record at Northgate Gonzalez Market, adept in quality control and fostering team collaboration. Excelled in enhancing production efficiency and maintaining high-quality standards. Skilled in CAD software and exceptional at building strong working relationships, I bring a blend of technical expertise and interpersonal skills to exceed employer expectations.

Work History

Northgate Gonzalez Market

Kitchen Assistant/prep
  • Mixed inks and materials to ensure proper color consistency.
  • Monitored production processes to maintain quality standards.
  • Inspected completed markers for any defects or issues.
  • Packaged finished markers for distribution and storage.
  • Kept work area clean and organized for optimal productivity.
  • Enhanced production speed by streamlining the marker making process and reducing material waste.
  • Established strong working relationships with colleagues across departments, fostering a collaborative work environment conducive to problemsolving.
  • Assisted in quality control efforts by regularly reviewing finished products for adherence to design specifications and sizing standards.
  • Maintained clear communication with production teams, ensuring proper execution of markers according to specifications.
  • Provided input on tool selection, helping to increase productivity while maintaining high-quality output standards.

Popeyes

Cahier/prep
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Front Desk Receptionist

Guest Experience/breakfast Attendant
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Completed all tasks in compliance with company policies and procedures.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
  • Enhanced guest experience by maintaining welcoming and organized reception area.
  • Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.

Education

National City Adult School
National City, CA
06.2025

Skills

  • Deadline oriented
  • Fashion industry awareness
  • CAD software proficiency
  • Textile design
  • Precision cutting
  • Customer interaction
  • Quality control
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Organizational skills
  • Team collaboration
  • Active listening

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Northgate Gonzalez Market

Kitchen Assistant/prep

Popeyes

Cahier/prep

Front Desk Receptionist

Guest Experience/breakfast Attendant

National City Adult School

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Sofia Sillas