Summary
Work History
Education
Skills
Additional Information
Sports Clubs
Languages
Hobbies and Interests
Timeline
Generic

Sofia Serafimov

Montreal,Canada

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a Finance internship. Ready to help team achieve company goals.

Work History

Accounting Intern

ITM Instruments Inc.
05.2024 - 08.2024
  • Gained hands-on experience with various accounting software programs such as Excel, and SXe, enhancing overall efficiency in daily tasks.
  • Compiled monthly journal entries into general ledger system.
  • Developed strong client relationships through effective communication, timely responses, and professional demeanor.

Customer Service and Call Center Agent

La Ronde
06.2023 - 08.2023
  • Communicated with customers through diverse medias (Phone, Email, LiveChat).
  • Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
  • Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.

Guide and Safety Specialist

Arbraska
06.2020 - 08.2021
  • Guided the customers to the most appropriate course based on a multifactorial analysis to maximize enjoyment and safety
  • Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.

Certified Tutor

John Abbott College
01.2021 - 05.2021
  • Provided private tutoring sessions to students to help improve academic performance and test results
  • Collaborated with teachers and students to prepare academic work plans to aid students improve their work habits
  • Provided positive feedback to the tutored students to improve their confidence, leading them to return for additional tutoring services.

Marketing Intern

Aimtec
06.2019 - 08.2019
  • Created new and unique marketing campaigns to increase the overall visibility and appeal of Aimtec's products globally, contributing to the YOY growth in revenue
  • Participated in graphic design projects to increase brand recognition and consistency across all marketing avenues.

Education

Bachelor of Commerce - Finance

McGill University - Desautels Faculty of Management
Montreal, Canada
05.2025

John Abbott College - Social Science Commerce
Montreal, Canada
05.2022

Collège Bourget - DES
Montreal, Canada
05.2020

Skills

  • Advanced in Microsoft Word, PowerPoint
  • Intermediate in Excel
  • Beginner in Python, Java, and C
  • Expense Tracking
  • Accounts reconciliation
  • Invoicing and collections
  • Accounting Records Analysis

Additional Information

  • McGill Investment Club Montreal, Member
  • Chess Club Montreal, Member
  • Math Club Montreal, Canada Member – Participated in Kangaroo Math Olympics
  • McGill Volleyball Intramurals
  • McGill Skiing Club, Member
  • Mont-Rigaud – Silver and Bronze medalist

Sports Clubs

  • McGill Volleyball Intramurals, Competitive Volleyball Player, 09/23, 05/25, Montreal, Canada
  • McGill Skiing Club, Member, 08/22, 05/25, Montreal, Canada
  • Mont-Rigaud, Competitive Alpine Skier, 01/13, 03/17, Montreal, Canada, Silver and Bronze medalist.

Languages

English
Native or Bilingual
French
Native or Bilingual
Bulgarian
Professional Working

Hobbies and Interests

  • Skiing
  • Volleyball
  • Travelling
  • Rock Climbing
  • Hiking
  • Cultures and languages

Timeline

Accounting Intern

ITM Instruments Inc.
05.2024 - 08.2024

Customer Service and Call Center Agent

La Ronde
06.2023 - 08.2023

Certified Tutor

John Abbott College
01.2021 - 05.2021

Guide and Safety Specialist

Arbraska
06.2020 - 08.2021

Marketing Intern

Aimtec
06.2019 - 08.2019

Bachelor of Commerce - Finance

McGill University - Desautels Faculty of Management

John Abbott College - Social Science Commerce

Collège Bourget - DES

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Sofia Serafimov