Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sofia Santillano

Sacramento

Summary

Results-driven cashier with extensive experience in cash management and customer service. Demonstrated ability to mentor new hires and resolve complex customer issues, ensuring operational efficiency and a positive shopping experience.

Overview

3
3
years of professional experience

Work History

Cashier

Bing's Market
Sacramento, CA
08.2023 - Current
  • Operated register for cash, atm card, and ebt transactions with excellent accuracy levels
  • Trained and mentored new cashiers on systems and procedures for optimal performance.
  • Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
  • Led opening and closing procedures and conducted cashier drops/counting out till
  • Oversaw inventory management, invoice pricing, and check writing
  • Coordinated scheduling to optimize staff coverage

Education

High School Diploma -

Early College Academy Natomas Charter
Sacramento, CA
06-2026

Skills

  • Customer service
  • Work ethic and integrity
  • Complex Problem-solving
  • Cash handling and management
  • New hire training
  • Analytical thinking

Timeline

Cashier

Bing's Market
08.2023 - Current

High School Diploma -

Early College Academy Natomas Charter
Sofia Santillano