Sofia Sandoval
Vacaville,CA
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Archon Energy Solutions
05.2024 - Current
- Promoted a positive work environment through effective communication skills and professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials.
- Schedule service appointments and dispatch technicians using scheduling software
- Process customer payments over the phone and ensure accurate billing.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Department Supervisor
In-shape Fitness
01.2023 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employees scheduling and payroll processes, ensuring fair and efficient coverage of gym operations.
Member Experience Ambassador
In-shape Fitness
04.2022 - 01.2023
- Provided personalized assistance to gym members and new sign-ups, informing them about services, benefits, and membership options.
- Led engaging club tours, effectively highlighting key facilities and services.
- Increased gym merchandise sales by providing tailored product recommendation to improve customer satisfaction.
Sales Associate
Bath & Body Works
05.2021 - 05.2022
- Delivered exceptional customer service, enhancing shopping experiences and brand loyalty.
- Assisted in maintaining store visual standards, ensuring appealing product displays aligned with company guidelines.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
- Collaborated with team members to achieve sales targets and optimize inventory management practices.
Team Leader Manager
Vitality Bowls
02.2021 - 06.2021
- Led team to improve operational efficiency through process optimization and resource allocation.
- Trained new staff on company protocols, enhancing onboarding experience and team productivity.
- Developed and implemented standard operating procedures to ensure compliance with safety regulations.
- Led employee relations through effective communication, coaching, training, and development.
Beauty Sales Associate
Sally Beauty
09.2020 - 02.2021
- Assisted customers in selecting beauty products tailored to individual needs and preferences.
- Maintained knowledge of current beauty trends and product lines to enhance customer engagement.
- Demonstrated effective sales techniques to promote new arrivals and seasonal promotions.
- Supported inventory management by restocking shelves and organizing product displays.
Team Member/New Hire Trainer
Pieology Pizzeria
11.2017 - 05.2019
- Prepared and assembled customized pizzas according to customer specifications.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted in inventory management by tracking supplies and notifying management of shortages.
- Trained new staff on pizza preparation techniques and restaurant procedures for consistency.
- Maintained productive, efficient approach to all tasks.
Education
Vanden High School
Fairfield, CALicensed Esthetician -
Milan Institute Of Cosmetology
Vacaville, CASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- Compassionate
- Adaptable
- Multitasking
Timeline
Administrative Assistant
Archon Energy Solutions
05.2024 - Current
Department Supervisor
In-shape Fitness
01.2023 - Current
Member Experience Ambassador
In-shape Fitness
04.2022 - 01.2023
Sales Associate
Bath & Body Works
05.2021 - 05.2022
Team Leader Manager
Vitality Bowls
02.2021 - 06.2021
Beauty Sales Associate
Sally Beauty
09.2020 - 02.2021
Team Member/New Hire Trainer
Pieology Pizzeria
11.2017 - 05.2019
Vanden High School
Licensed Esthetician -
Milan Institute Of Cosmetology