Overview
Work History
Education
Skills
Timeline
Generic

Sofia Sandoval

Vacaville,CA

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Archon Energy Solutions
05.2024 - Current
  • Promoted a positive work environment through effective communication skills and professional relationships among colleagues.
  • Assisted in onboarding new employees, providing training materials.
  • Schedule service appointments and dispatch technicians using scheduling software
  • Process customer payments over the phone and ensure accurate billing.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Department Supervisor

In-shape Fitness
01.2023 - Current
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Oversaw employees scheduling and payroll processes, ensuring fair and efficient coverage of gym operations.

Member Experience Ambassador

In-shape Fitness
04.2022 - 01.2023
  • Provided personalized assistance to gym members and new sign-ups, informing them about services, benefits, and membership options.
  • Led engaging club tours, effectively highlighting key facilities and services.
  • Increased gym merchandise sales by providing tailored product recommendation to improve customer satisfaction.

Sales Associate

Bath & Body Works
05.2021 - 05.2022
  • Delivered exceptional customer service, enhancing shopping experiences and brand loyalty.
  • Assisted in maintaining store visual standards, ensuring appealing product displays aligned with company guidelines.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
  • Collaborated with team members to achieve sales targets and optimize inventory management practices.

Team Leader Manager

Vitality Bowls
02.2021 - 06.2021
  • Led team to improve operational efficiency through process optimization and resource allocation.
  • Trained new staff on company protocols, enhancing onboarding experience and team productivity.
  • Developed and implemented standard operating procedures to ensure compliance with safety regulations.
  • Led employee relations through effective communication, coaching, training, and development.

Beauty Sales Associate

Sally Beauty
09.2020 - 02.2021
  • Assisted customers in selecting beauty products tailored to individual needs and preferences.
  • Maintained knowledge of current beauty trends and product lines to enhance customer engagement.
  • Demonstrated effective sales techniques to promote new arrivals and seasonal promotions.
  • Supported inventory management by restocking shelves and organizing product displays.

Team Member/New Hire Trainer

Pieology Pizzeria
11.2017 - 05.2019
  • Prepared and assembled customized pizzas according to customer specifications.
  • Maintained cleanliness and organization of workstations to ensure food safety compliance.
  • Assisted in inventory management by tracking supplies and notifying management of shortages.
  • Trained new staff on pizza preparation techniques and restaurant procedures for consistency.
  • Maintained productive, efficient approach to all tasks.

Education

Vanden High School
Fairfield, CA

Licensed Esthetician -

Milan Institute Of Cosmetology
Vacaville, CA

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Time management
  • Compassionate
  • Adaptable
  • Multitasking

Timeline

Administrative Assistant

Archon Energy Solutions
05.2024 - Current

Department Supervisor

In-shape Fitness
01.2023 - Current

Member Experience Ambassador

In-shape Fitness
04.2022 - 01.2023

Sales Associate

Bath & Body Works
05.2021 - 05.2022

Team Leader Manager

Vitality Bowls
02.2021 - 06.2021

Beauty Sales Associate

Sally Beauty
09.2020 - 02.2021

Team Member/New Hire Trainer

Pieology Pizzeria
11.2017 - 05.2019

Vanden High School

Licensed Esthetician -

Milan Institute Of Cosmetology

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Sofia Sandoval