Sofia Saenz
Vaughan,ON
Summary
Dependable individual successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
WHITECOURT GOLF AND COUNTRY CLUB
01.2018
Server
THE OVERTIME GRILL
01.2017
Hostess / server/ Bartender
BOSTON PIZZA
01.2014 - 01.2023
Server / Bartender
ORIGIANAL JOES
01.2020 - 01.2021
Education
NORQUEST COLLEGE -
MACEWAN UNIVERSITY -
Diploma - Dental Hygienist
Toronto College of Dental Hygiene And Auxiliaries
North York01.2025
HIGH SCHOOL DIPLOMA -
HILLTOP HIGH SCHOOL
06.2018
Skills
- Delivery friendly and efficient service to ensure positive experience for all costumers
- Recognized top server due to efficiency, professionalism and interpersonal skills
- Experienced cash handler (cash, debit and credit)
- Worked under pressure in a high-paced environment
- Demonstrated ability to work well with others and within a team environment
- Practiced safe work according to facility policies
- Ability to address customer concerns and needs appropriately
- Giving the responsibility of opening and closing duties
- Satisfactory computer skills
- Answering phone calls and processing orders and costumer inquiries
- Took pride in a clean environment to ensure customer satisfaction
- Bilingual (Spanish)
- Proficient computer skills
- Patience
- Friendliness and courtesy
Certification
- ProServe Liquor Staff Training
- Real Facts VLT Staff Training
- ProTect Security Staff Training
- Class 5 Drivers License
- First Aid/CPR Certificate
References
- Curtis Marcolin, professional, Boston Pizza, +1 (780) 396-9299
- Mathea Fuchs, professional, Original JOES, +1 (780) 622-7481
Timeline
Server / Bartender
ORIGIANAL JOES
01.2020 - 01.2021
Server
WHITECOURT GOLF AND COUNTRY CLUB
01.2018
Server
THE OVERTIME GRILL
01.2017
Hostess / server/ Bartender
BOSTON PIZZA
01.2014 - 01.2023
NORQUEST COLLEGE -
MACEWAN UNIVERSITY -
Diploma - Dental Hygienist
Toronto College of Dental Hygiene And Auxiliaries
HIGH SCHOOL DIPLOMA -
HILLTOP HIGH SCHOOL
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