Customer Service Associate
Amazon Mexico
09.2022 - 12.2022
Hi, I’m
SOFIA QUINTERO GIANOLA
Vancouver,BC
Summary
Organized and dependable student, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Amazon MexicoMexico City, Mexico
Customer Service Associate
09.2022 - 12.2022
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Education
Gastown Business CollegeVancouver, BC
Diploma
08.2023
Tecnológico De MonterreyMexico City
High School Diploma
05.2022
Skills
- Data Entry
- Efficient and Detail-Oriented
- Presenting Solutions
- Responding to Difficult Customers
Timeline
Gastown Business College
Diploma
Tecnológico De Monterrey
High School Diploma
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