Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

SOFIA PRAEG

halifax,NS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

FRONT DESK AGENT

Halliburton Hotel
08.2021 - Current
  • Established rapport with other employees to improve operations
  • Interacted kindly with guests, offering assistance and support
  • Used computer and database systems to verify information, process purchases and make notes
  • Computed bills, collect payments and make change for guests.
  • Took reservations over the phone, in person, and via computer for guests and provided confirmation information.
  • Used internal software to process reservations, check-ins and check-outs.
  • Answered customer telephone calls promptly and appropriately handled needs.

FOOD SERVICE WORKER

Gogi's Neighborhood Treatery
06.2020 - 09.2020
  • Handled cashier duties, maintaining accuracy of monies received and or exchanged
  • Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor
  • Stored excess foods according to temperature storage specifications
  • Used spreadsheets and other documents to record and track quantities of food used, sold and thrown away.
  • Developed and maintained positive relationships with customers to enhance service.

ICE CREAM SCOOPER AND CASHIER

Kredl's Corner Market
05.2017 - 09.2019
  • Monitored and adjusted freezer temperature to preserve ice cream quality
  • Worked to maintain good customer relations and speedy delivery of dessert items
  • Performed personnel activities such as supervising and training employees
  • Cleaned ice cream cases, machines and preparation areas to comply with OSHA regulations.

Education

BACHELOR OF ARTS (B.A.) IN SOCIAL JUSTICE STUDIES & HR CERTIFICATE -

Saint Mary's University
Halifax, NS
01.2024

Skills

  • Staffing and Selection
  • Online Bookings Management
  • Credit and Cash Payments
  • Incoming Mail Sorting
  • Personable Demeanor
  • Dynamic Communication Skills
  • Creative Solutions
  • Human Resources
  • Front Office Support
  • Registration Processing

References

Theresa Ketchum-Boudreau: (506) 647-5935, theresa.ketchum-boudreau@nbed.nb.ca

  • Principal
  • Family Friend


Shalyn McRea: (506) 654-8769, shalynmcrea@kredls.com 

  • Supervisor
  • Previous Boss


Kelsey Bishop: (902) 818-1092, k.a.bishop@live.ca

  • Supervisor
  • Previous Boss

Timeline

FRONT DESK AGENT

Halliburton Hotel
08.2021 - Current

FOOD SERVICE WORKER

Gogi's Neighborhood Treatery
06.2020 - 09.2020

ICE CREAM SCOOPER AND CASHIER

Kredl's Corner Market
05.2017 - 09.2019

BACHELOR OF ARTS (B.A.) IN SOCIAL JUSTICE STUDIES & HR CERTIFICATE -

Saint Mary's University

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