Sofia Palazzolo
Carleton Place
Summary
Dedicated and results-driven professional with a proven track record of exceeding company projections through consistent and organized development. Skilled in thriving under pressure and adapting to new challenges. Known for exceptional task management skills, successfully prioritizing and executing tasks with a positive attitude. Eager to learn and grow responsibilities, with a strong commitment to driving team success.
Overview
3
3
years of professional experience
Work History
CEO and Founder
Bio Tech Innovation
02.2024 - Current
- Developed long-term vision for company growth to enhance market positioning.
- Oversaw budget management by streamlining resource allocation across departments.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Conducted performance evaluations to identify areas for employee growth.
- Implemented training programs for enhanced employee skills.
Test Supervisor
Algonquin College
03.2022 - Current
- Identified opportunities for continuous improvement by conducting regular reviews of existing processes and implementing necessary changes.
- Maintained compliance with industry regulations and standards during all stages of the testing process to ensure high-quality output consistently met expectations.
- Securing and setting up the environment outside the testing rooms, including posting of signage, setup of tables for registration, picture taking, finger-scans and coat checks.
- Setting up of testing rooms including the distribution of exam materials in accordance with the IETLS examination procedures.
- Assisting candidates prior to the start of examinations by directing them to their seats and advising them about possessions permitted in examination rooms.
- Checking attendance and monitoring candidates during examinations, closely following and enforcing strict exam procedures and regulations.
- Dealing with queries raised by candidates and examination irregularities in accordance with procedures.
- Maintaining appropriate standards of confidentiality with security of materials and adherence to IELTS policies and procedures
Laborer
Lanzinger ICF
09.2023 - 01.2024
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Assisted in the assembly and installation of insulated concrete forms for residential and commercial construction projects.
- Prepared job sites by clearing debris, measuring materials, and organizing tools and equipment.
- Operated power tools and construction equipment such as saws, drills, and laser level.
- Inspected and repaired ICF structures to ensure quality control and compliance with building codes.
- Assisted in loading, unloading, and transporting materials to and from job sites.
Student IT Service Desk
St. Lawrence College
08.2022 - 06.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Proficient in using ticketing systems to document and resolve troubleshooting issues.
- Skilled in managing directory services to effectively support organizational needs.
- Provided technical support by responding to email and phone inquiries, diagnosing and resolving user issues, and ensuring timely assistance to maintain smooth operations.
- Managed time effectively to balance academic responsibilities with personal commitments.
- Configured and managed user accounts, permissions, and access controls to ensure secure and efficient system operations.
- Demonstrated expertise in managing and troubleshooting multiple operating systems, including Windows, macOS, Android, etc.
Laboratory Technician
Utilities Kingston
01.2023 - 05.2023
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, dissolved oxygen meter, total dissolved solid meter, autoclave and chlorimeter.
- Maintained documentation on tests performed in lab.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Troubleshot and resolved equipment and process issues.
Education
Advanced Biotechnology Diploma - Biotechnology
St. Lawrence College
Kingston, ON04-2023
Skills
- Troubleshooting and problem-solving
- Data analysis and interpretation
- Technical documentation
- Research and development
- Equipment operation and maintenance
- Team collaboration
- Customer service and support
- Verbal and written communication
- Time management
- Project coordination
- Multitasking and prioritization
- Decision-making under pressure
Languages
English
Native or Bilingual
French
Professional Working
Certifications
- WHIMIS Training - September 9, 2022
- Biological Safety Cabinets - November 5, 2022
- Containment Level Two Operational Practice - September 13, 2022
- Full Radiation Safety Training - November 26, 2021
- Biosafety in the Classroom - November 5, 2022
- Worker Health and Safety Awareness - September 26, 2202
- General Safety Containment Laboratory - September 13, 2021
- Microbiology Overview, Biological Agents - September 11, 2024
- Decontamination in the Laboratory, Decontamination and Waste Management - September 10, 2024
- Introduction to Toxins, Biological Agents - Septembers 11, 2024
- Pathogen Risk Assessment - April 13, 2024
- Ontario Smart Serve - March 18, 2024
Timeline
CEO and Founder
Bio Tech Innovation
02.2024 - Current
Laborer
Lanzinger ICF
09.2023 - 01.2024
Laboratory Technician
Utilities Kingston
01.2023 - 05.2023
Student IT Service Desk
St. Lawrence College
08.2022 - 06.2023
Test Supervisor
Algonquin College
03.2022 - Current
Advanced Biotechnology Diploma - Biotechnology
St. Lawrence College
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