SOFIA ORTIZ
Los Angeles
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Student Tutor
Pasadena City College
09.2024 - 06.2025
- Assisted students in breaking down complex topics into manageable parts for increased comprehension.
- Served as a positive role model for students both academically and personally, inspiring continued dedication to their education.
- Implemented creative problem-solving techniques in tutoring sessions, resulting in improved critical thinking skills.
- Developed strong rapport with students, contributing to a high level of trust and open communication during tutoring sessions.
Cashier
Goodwill Outlet
06.2024 - 08.2024
- Greeted and assisted customers, ensuring a welcoming shopping experience.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed cash drawer with 100% accuracy at shift openings and closings.
- Collaborated with team members to handle high-volume transactions efficiently.
Libary Assistance
Downtown Magnets High School
08.2023 - 06.2024
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Youth Tutor
Para Los Niños
02.2024 - 05.2024
- Assisted 10+ students with academic work, helping improve their understanding and performance.
- Maintained communication with staff and parents regarding student progress.
- Created a comfortable learning environment to encourage student engagement.
Education
Associate Degree -
Pasadena City College
Los Angeles, CA05.2026
Skills
- Communication: Bilingual (Spanish & English), team player, customer service
- Problem-Solving: Critical thinker, multi-tasker, attention to detail
- Cash Handling: Experience managing cash drawers and transactions
- Strong communication skills
Languages
Spanish
English
Timeline
Student Tutor
Pasadena City College
09.2024 - 06.2025
Cashier
Goodwill Outlet
06.2024 - 08.2024
Youth Tutor
Para Los Niños
02.2024 - 05.2024
Libary Assistance
Downtown Magnets High School
08.2023 - 06.2024
Associate Degree -
Pasadena City College
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